Rebak Island Resort & Marina Langkawi

Спасибо за чудесный отдых. Отель превзошел все ожидания. Огромная частная территория. Уютная, комфортная, красивейшая, ухоженная. Прекрасный пляж, который убирают каждое утро и «расчесывают» песок граблями, чтобы убрать даже самый мелкий мусор и ракушки. Чистая вода температуры парного молока. Маленький совет – разместите где-то в зоне ресепшен плакат с QR кодом на сайт с информацией о приливах. Думаю, многим отдыхающим будет полезно. Мы по опыту Бали отслеживали периоды прилива и наслаждались купанием, но наблюдали, что много отдыхающих приходили, когда было мелководье и полноценно поплавать у них не получалось. . Большой, чистый номер с прекрасным видом на море. Огромная удобная кровать, мягкие подушки (6 шт !)) и воздушное одеяло. Приятно, что в номере не просто раздельный сан узел, но и отдельно ванная и душевая. Немного «уставшие» двери в сан узлах, совсем чуть-чуть, но для отеля такого солидного возраста в целом и номера и территория в прекрасном состоянии. Видно, как много труда вкладывается обслуживание и содержание комплекса. Просто нужно добавить в чек лист тщательное мытье дверей и воздуховодов, раз в 3-6 месяцев. Разнообразный завтрак в формате шведского стола. Открыли для себя много новых вкусов), для европейца острова-то, но на третий день уже рука сама тянулась к острым соусам. Хороший выбор блюд из основного меню и цены = ценам в ресторанах основного острова. Удобный, бесплатный трансфер на основной остров. Потрясающая команда отеля. На каждом шагу чувствуешь заботу и внимание ребят. Открытые, улыбчивые, приветливые. Низкий поклон всем возможность наслаждаться отдыхом и комфортом.

This place is definitely a yes for travellers. Jetty is the usual mode of travel do a fancyy, breakfasts are good. We had a movie might during our stat set up just best to the beach, was killer. You can do cycling, there are buggies for internal travel again bit fancyy and you can just chill by the pool with a bar that serves liquor’s and with bar stools that are on the pool itself. Good experience.

Some staff are arrogant, especially the beach bartender and the executive chef. Dining experience at their in-house restaurant was horrible for us with staff very slow, forgetful and the executive chef after made a mistake was arrogant and resent food with alot of chilly. You rather have your meals on the main langkawi island. Other staff like reception and buggy drivers very friendly and accomodative.

這個酒店和兩千多元人民幣的價格嚴重不符：1. 酒店設施陳舊、破舊（見圖）。2. 雖然訂房前看到有網友提到木質結構的噪音問題，由於住過美國的木質別墅也沒在意，但實際情況太意外了：我住一樓，走在地板上，房間的櫃子會嘎嘎作響！二樓有人走動，噪音放大的很大、一樓房間的柱子都會顫動；二樓有人走在一層的床頭部位上方，床頭會響會晃！樓上説話清晰可聽！小島的上空正好是飛機起降的航線，噪音可以想象！3. 淋浴有3個旋鈕，熱水、冷水和選擇頂噴和花灑，選擇不好用，兩個同時出水；洗手盆分冷熱兩個旋鈕，用着用着冷水關不上了，大半夜衹有把下面的角閥管了！4. 酒店佔據島的東南面一小塊，一百米長的沙灘很一般（見圖）。總結：看到網上“一個島就是一個酒店、一個酒店就是一個島”，自己把它臆想的太美好了！假設這個酒店的價格是每晚300元，如果不圖便宜都不要選擇！我花了人民幣2190元一晚！

1) Ferry timings The evening ferry was delayed for 30min. We were not told of the change in ferry timing at check in, not available on the website (which we used to refer to the timings and plan our schedule), and no physical notice anywhere. We ended up rushing back to the terminal with our takeaway dinner, thinking we can catch the ferry and eat dinner by the beach, only to wait ＞ 30min. The staff clearly saw us and other people waiting and didn’t inform us about the delayed time until we went to ask them ourselves. No explanation about why the timing was changed until we later went to ask the concierge who informed that it’s for staff to break fast. That is nice for staff but at least inform your guests about changes in ferry timing first or put up notice. The infrequent ferry timings and operation being subject to bad weather and full capacity was highly inconvenient. One missed ferry means we have to wait 1h+ for the next ferry, no offer to make up with another ferry ASAP. As the ferry is the only way to mainland, it will be better if it’s more frequent or have a makeup ferry should it be cancelled or is too full. 2) Room infrastructure Our room ceiling was leaking during a storm at several areas, causing the floor in front of the bed to be wet and pooling. When we called the concierge, the first staff member who answered the call replied: “Is it disturbing you? You can call back if it continues to disturb you.” without any offer to assist us. Hello if its not disturbing us we didn’t need to call right? The storm got worse after our dinner and it was leaking even worse so we called again but thankfully a different staff member that answered immediately assisted us to change room and called us at the new room to check on us. Because we had to change rooms mid-stay, we saw the second room had a cleaner and better equipped bath and shower (with soap holder, non-slip mat in bathtub, hook for towel in bathroom) that were missing in our initial room, so take note that not all rooms have the same features/be as well maintained. 3) Room cleanliness Room cleanliness was not the best, bedding have weird smell throughout our stay despite asking to change linen everyday, toilet also constantly smells of urine. Water jug cap have black/brown stains on it, new cups also have grease stains in the water. Noticed that they are not attentive with replacing all the items in the room whenever guests check out, there was a brochure on the table with a bit of dried rice stuck on it… 4) staff not attentive of luggage During checkout they helped us move our luggage off the boat onto the pier. They didn’t check that our luggage was taken by us because someone else took my luggage and walked away with it. We ran after him to tell him that was our luggage and he just pointed back at the boat and said “they are helping you bring your luggage up”?? Don’t know if he was a staff member or not (not wearing uniform), but the way the staff members let someone walk away with our luggage like that was pretty concerning. 5) Other areas (good and bad) We appreciate that all the staff can speak English and mostly take initiative to attend to our needs. We were at the bird park during non feeding time and the staff member offered to bring us inside and let us feed the birds. Great variety of entertainment facilities (pool table, air hockey, bike rental) at the resort with a clean swimming pool and beach. We particularly enjoyed that the resort is integrated with the island’s natural environment and there is quite a bit of wildlife (monkeys, birds, insects including mosquitoes lol, fish in the waters) Quite enjoyable to hike around the island at your own pace but could have better signages to direct around the forested areas. Food was decent, the rendang was good but the burger kingdom was disappointing. Breakfast service had quite a wide variety of food but it was quite average in taste and quality.

Отель сам по себе хороший, но уборка в номере оставляет желать лучшего, иногда они даже не убирают, а просто отмечают и меняют воду(заметили что как лежали волосы так и остались), жить лучше на 2 этаже (на первом очень сильно все слышно, что происходит сверху ). Нас изначально поселили на первом этаже, мы потерпели 2 дня и пошли просить что бы нас переселили, у нас узнали сколько осталось и переселили. Сами номера просторные и симпатичные. Завтраки не сильно разнообразные, но голодные не будете, если вы захотите прийти с открытия завтрака, то нужно ходить и просить, что бы сделали омлет или положили бекон) персонал медленный, но это свойство всей Азии). Расписание лодок не удобное((( Меню на ужин небольшое, на третий день уже надоело и катался на Лангкави на ужин