Bluegreen Vacations Christmas Mountain Village, an Ascend Resort

The resort was fine but rooms were very small. Staff was friendly. The $30 per day fee is ridiculous since the amenities are just normal ones you would expect. We would not stay there again for this reason alone.

Ridiculous rip off scheme! I almost booked this location for a Mother’s Day trip. Luckily I read the reviews before confirming my week long stay here. I called the resort and was indeed informed that upon arrival I would be charged an automatic $30 per day amenity fee to cover the use of basics like the pool, clubhouse and “free” onsite parking. Now if I’m paying an extra $30 whether I use the amenities or not, is it really free? When I asked for contact information for Hilton corporate, the manager was unable to provide the information. In addition to the $549 for the exchange and extra vacation fee, I was informed that upon arrival I would be charged $221.59. There is nothing in writing that would have prepared anyone for this additional DAILY fee yet the manager insisted that it is posted on RCI when making the reservation. The disclaimer mentions a $30 fee but does not mention that it is a per day fee. Unbelievable! What a shameful way to nickel and dime customers and families looking to make memories with their loved ones. I suggest this resort familiarizes its staff with the definition of amenities and hospitality and begin to provide them both free of charge! Meanwhile I will take my business and money elsewhere!

Saturday no attended at pool so side is closed till 5 PM tons of little kids in pool no lifeguard why would you have a little kid slide open till 10 o’clock at night and not open during the day you just charged us $30 a day for the amenities That we can’t use because you won’t pay somebody to be here to use them I find this whole place a scam, but we can have six security guards driving around worried about if we’re parking in the right spot. You didn’t push the snow further enough off the black top so there’s barely any parking at your cabin

Christmas Mountain Village (A Bluegreen resort) is where we spend Christmas every other year. CMV is an expansive resort with numerous options, from large villas that sleep up to 12 and a famcamp for RVs and tents (in the right season). Golf in the summer; ski in the winter and plenty of other indoor and outdoor activities. The staff from check in, through your stay and at check out are professional, efficient and eager to serve! When issues arise, and they just do, the staff at CMV responded and resolved it rapidly! Recommend!!!

I also was disappointed that they charge $30 a day for using the amenities. I am an RCI member. I think after we are charged the exchange fee that should be enough. We enjoyed only the hot tub and no other amenities. Was disappointed for being this close to Christmas that it was not decorated more since it is CHRISTMAS MOUNTAIN.

The resort, now a property of Hilton, charges a $30 plus tax per day of stay to use amenities. Basically $30 per day to use pool, hot tub, sauna and workout facilities. I'm a timeshare owner and pay yearly maintenance fees like every other time share owner. First time experiencing a $30 per day fee to use amenities. Also while staying at this resort, I sat next to a local person in the hot tub who said they use amenities almost everyday. He does not own a timeshare anywhere. When I asked him what he pays to use facilities he hesitated and just stated he pays a fee for his wife and himself. Need I mention you need room keys to get into pool area. Either there is some shady work going on at the facility or Hilton is just out to make even more money.I was told Hilton is the one who imposed the mandatory $30 per day fee. Also my brother has been a timeshare owner at this resort for some 20 years. He paid good money at the time to become an owner but with the new ownership he doesn't own enough points to book a decent trip. I asked the sales rep while going through my timeshare meeting what my brother should do and was told all he has to do is buy more points. Who's to say they don't change their policies again 5 years from now?