Gastnutzer
11. Februar 2024
Good Things: - The view from our villa balcony was beautiful. - The rooms and bathroom were comfortable and clean for a family of 4 (I have a 6yo and 1yo) -The staff at the resort were polite and tried to help where Areas Needing Improvement: - Despite pre-ordering our dinner at 5 PM for a 7 PM meal, we were left waiting until 9:30 PM for our food to arrive. I pried and found out that there were only two people in the kitchen to prepare everyone's dinner. - Most of the resort's areas and facilities were poorly maintained, raising concerns about safety, especially for families with children. The lack of upkeep not only made these spaces uninviting but in some cases, dangerously unfit for use. -The cleanliness of these areas also left much to be desired e.g. pool areas, kids club areas. The pools looked dirty, there was a used diaper on the side, torn lounge chairs. The toys at the kids club areas were broken, dirty and had harbouring insects. Final Thoughts: The resort undeniably possesses immense potential, with its stunning location and the foundation for a truly exceptional stay. However, it's disheartening to see how the place is poorly managed and lack any maintenance. Perhaps the villas are the only part of the resort that is being taken care of. I won't be recommending this place to anyone based on my recent stay. I urge the owners and management to make the critical improvements in the near future before the place deteriorates further, and risking becoming irreparable and tarnishing its reputation and potential.
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