Ibis Styles Lisieux Normandie

Ich war in der Nacht vom 2. auf den 3. Juli dort. Netter Empfang mit einem „natürlichen“ Lächeln, wir beantworten Ihre Fragen, bevor sie gestellt werden. Die Zimmer sind sauber und geräumig und meiner Meinung nach frisch renoviert, okay mit dem kleinen Nachteil, ich war oben und der Velux-Teil ist nicht für Leute über 1,8 m wie mich geeignet, wir stoßen uns den Kopf. Es wird Frühstück angeboten und wir fühlen uns wie ein Team, das die Kunden betreut. Beim Verlassen gilt das Gleiche: Die Aufmerksamkeit des Personals ist groß. Ich dankte ihnen und gratulierte ihnen.

Ausgezeichneter Empfang ☑️ Mahlzeiten im Restaurant und hochwertiges Frühstück. Alles, was ich brauchte, war ein paar Rühreier und Speck, um mein Frühstück abzurunden 😋 Kleiner Nachteil ... Das junge Mädchen, das das Besteck knallt und abwischt 😏 Saubere und geräumige Zimmer. Terrasse in der Nähe des Schwimmbades... Schöner Ort, um etwas zu trinken 🍹 Sehr freundliches Personal 😊

This was not the quality we expected from a Mercure hotel. It had been downgraded to an Ibis styles which was not what we paid for!!!!! We obviously complained to the manager of the hotel and I give him top marks for his understanding and generosity.

Wir waren mit einer großen Gruppe von Freunden für eine Nacht dort. Das Hotel ist gut präsentiert und relativ einfach ausgestattet, was sich aber im Preis widerspiegelt. Die Auswahl an Speisen und Getränken im Restaurant war etwas begrenzt und teuer, im Nachhinein hätten wir unser Abendessen woanders einnehmen sollen. Insgesamt ein gutes Preis-Leistungs-Verhältnis

We were part of a coach tour, staying for 5 nights at the hotel. The hotel itself was clean, the room was on the second floor with a velux window and slopping ceiling, so care was advisable walking around. The room was a fairly good size and the bathroom and shower were satisfactory. The beds were made daily and towels were changed. The hotel is on the outskirts of the town with a few fast food outlets near. There was an outside pool, which was half covered and looked dirty, would be advisable to clean it up as it took from the image of the hotel. Breakfast was buffet style and there was the usual continental selection, cold meats, cheese, fruit, fresh bread and pastries and facility to boil eggs. Tea and coffee as well as freshly squeezed orange juice. No issue with the breakfast. Unfortunately the buffet dinner in the evening was disappointing. There was a selection of salads and desserts which were adequate. The main course was a choice of fish or meat but there never seemed to be enough of it. Some people failed to get main courses on nights. We were presented with the same fish for 4 nights and the meat was only fair, with a stew like meat one night totally inedible. Ours was a set menu by arrangement with the coach company and hotel, there was a menu for other guests, however it would have been nice if they had a notice advising as to what meat and fish we were being served. Following our complaints and intervention from the tour guide we had salmon on our last night and chicken. The staff were not especially friendly with one man in particular being quiet rude. The impression that I got at dinner time was that the group was an inconvenience. Unfortunately the hotel which is nice, let itself down with the dinner and poor customer care.

A very comfortable attic room, wonderful fluffy pillows, very clean. Warm at night. Food basic but ok. Breakfasts lovely. Lots on offer. I felt that the staff were a bit distant and not very welcoming. This was a pity. I still enjoyed my stay.