Christopher
1. September 2025
Unfortunately not 4 star accommodation
The hotel is located in a beautiful city/ port, unfortunately nowhere on the information available does it state it is virtually impossible to drive to, due to the location is pedestrian only. Having tried for over an hour driving round and round, the satnav trying to take us down bus lanes etc. We eventually parked and walked to check in. I mentioned the problem to the staff at reception as we were aware parking was available. We were hoping to get some assistance in finding the car park, we received a shake of the head and told, yes it is difficult and our car park is fully booked tonight. My partner said she thought we had booked it, the male handed us a key fob to get into the car park available to the hotel. We walked back to our car, drove to the car park and the fob would not let us in as the message displayed was ‘out of service’. We then had to navigate our way back to the previous car park from where we had recently left. Once parked we unloaded our cases and walked again to the hotel. Having told the male on reception the key fob wouldn’t work when handing it back we received another shake of his head. On checking out this morning, he also tried to charge car parking our room.
One plus for the bed, as it was comfortable, the hotel decor is tired and the carpet tiles in the breakfast area, had patches where it looked like something awful had been spilled or sprayed on, surely an attempt to clean them was possible or change them.
Rather disappointing stay, not 4 🌟
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