Paradero Todos Santos - Exclusive Experiences Included

Our stay at Paradero in Todos Santos was one of the best travel experiences we’ve had. From the moment we arrived, we didn’t leave the property once during our stay. The grounds were impeccable, peaceful, and beautifully designed, with so many great areas to relax and unwind. Our room was incredible — spotless, comfortable, and thoughtfully designed, with a rooftop view of the sunset every evening. The pool area was amazing as well, with lots of seating options, attentive staff for drinks and snacks, perfect water temperature, and a great balance of sun and shade throughout the day. The daily programming really elevated the experience. We loved the breathwork and meditation class, and Dani especially enjoyed the farm class. Tenoch exceeded expectations every single meal. We ate breakfast, lunch, and dinner there throughout our stay and everything was outstanding. The staff knew the menu inside and out, answered every question we had, and the portions felt just right. What made the stay truly special though was the staff. Everyone was warm, attentive, and genuinely kind from start to finish. Even check-out was seamless — our bags were loaded into the car while we checked out, and they even had the AC running for us before we left. We’re already talking about when we can come back.

It was a good experience there, but when I check out the front desk personnel forgot to refund my credit card hold for the $300 and it was last December and then I asked them to refund it on January and now it’s May and I still haven’t hear back and they leave me on read only which I believe this is a fraud! Please be aware!!!

Everything was great, really cool. Except one thing. They play with the exchange rate always in their favor. Prices might be in dollars or pesos (come on, is Mexico!!!!) and they use and abuse the exchange rate. That´s not elegant.

Beautiful property, service was lacking. Not worth the price IMO.

Staying at Paradero was truly a one-of-a-kind experience. From the moment you arrive, the whole place radiates peace and a deep connection to nature, while still offering every comfort you could want. The design is stunning! every detail feels intentional and inviting. The staff is incredibly friendly and welcoming, making you feel right at home. The food at Tenoch is absolutely spectacular, definitely worthy of a Michelin mention, fresh, creative, and bursting with local flavors. I left feeling completely recharged and inspired. Definitely a place I can’t wait to come back to.

The property is very beautiful. The staff is wonderful. The food is delicious. My only and large complaint is that I was told the pool heater was under repair and not currently working but according to two separate friends who had been before, they were told the same. So it appears the pool is not heated at all and the jacuzzi has not worked as well and that is something that should be listed or made aware of. The property is in a desolate area and there is not a lot to do unless you will be driving. For me the point of a hotel like that is to escape and get away and not go anywhere and it should be listed that a large amenity like that is not working or disclose it’s not a heated pool. In addition there was a hole along the pool wall where a light was taken out and not replaced where I placed my foot while in the pool and I could have cut myself badly. Fortunately the metal object did not break my skin even though it was very sharp and did hurt a lot.

Enjoyed our stay. Great service, great food, and comfortable rooms. Very cool architecturally and in May still nice temperatures not too hot but not extremely busy so extra quiet.

The Secret to Staying at Paradero: Need Nothing. Beautiful hotel, stunning landscapes—but if you actually need anything, good luck. Room service? Expect an hour-long wait for the wrong order, followed by another wait for the right one (spoiler: still wrong). We ordered a pot of coffee every morning, and every morning it was mysteriously rerouted to another room. Maybe someone out there had the best-caffeinated trip of their life. Communication? Everything goes through WhatsApp, where responses are either crickets or a heartfelt “I’ll look into that” (spoiler: they won’t). They do have a phone line, but it’s apparently decorative. The Art Walk tour was a true adventure—we arranged for a late pickup, confirmed it, then spent hours texting into the void while slowly accepting our fate as permanent town residents. Just as we were scouting local inns, they finally responded. The food? Tasty, but half the menu was MIA, and ordering was like a game of Will They Return? (answer: usually no). Our group turned it into a running joke. Despite all this, the place is gorgeous. So if you don’t need coffee, your actual food, hand towels in the restrooms, or reliable transportation—this might be the perfect place for you!

The poor service at the hotel is unacceptable for this price point. The front desk staff was disorganized. Scheduling transport was a mess, and 3/4 rides were in old, dirty box vans. Another guest we spoke to was left stranded in town after their car didn’t show up, forcing them to take a taxi. The restaurant/pool servers either forgot items, said they were out of something, or in once case completely ignored us. The food/drinks took an unreasonable amount of time out, and when they did, they were good but nothing to write home about. The pool was freezing cold. One staff member said that the heater just broke, but there are months-old reviews online complaining of the same thing. The hotel is beautiful and the experiences were cool, but stay somewhere else and book your own experiences. I’m at a loss for how Paradero retained a one-key rating from Michelin.