Los Angeles Locos - All Inclusive

DON'T LET THE PICTURES FOOL YOU! Resort needs alot of maintenance EVERYWHERE! Lobby (NOT welcoming at all), All furniture and sitting area furniture needs to be upgraded, as well as furniture in rooms and more pleasant staff in resort to assist. So much to say: We booked SUITE and don't know where to begin. We walked into lobby the cushions on furniture are floppy and run down in blue color. Our entry door had huge gap in bottom (for insects to crawl in) the closet doors were jammed, our faucets had water buildup, the mirrors were foggy and old, the patio furniture had bird droppings so we couldn't lay on them, bedding had stains on them. Worst part is that my that my husband, and I got bug bites from infested mattress. As soon as we arrived home he had to go to Doctor, we had to wash and spray everything we had in our luggages and leave it out in sun. In a few years they will no longer have a roof (currently falling apart and missing roofing on some sections). The restaurant has gaps and falling ceiling pieces there are badgers & cats around area, much more badgers in the pool area (DO NOT LEAVE LEFTOVER FOOD OR FOOD UNATTENDED) there will come in packs. The pool area was ok but understaffed, one person to the whole entire area. The towels are old and discolored. HOTEL "COULD BE" beautiful if the owner/owners would invest in maintaining and kept up to date. EVERYTHING about it is outdated! For the price we paid not worth it. We lysol disinfectant, sprayed frebreeze took our own sheets and still wasn't enough. Never going back AGAIN!!!!

Came to this hotel for cousins wedding. The hotel needs Major TLC. The water was out twice during the weekend stay. And often, the water would come out dirty. The rooms were dirty, mirrors blury, and the drawers were broken. Bathroom towels and beach towels were dingy and shredded on the edged. The phone did not work. Came in to the room one timeand had a little furry friend on the bed. The belocony lounge furniture was full of bird poop. We stayed in a junior suit, and I can't imagine what the regular rooms look like. We were having dinner inside the buffet restaurant and spotted a raccoon right above us. The ceiling was cracked, and the raccoon was there ready to jump down. I can go on and on about this hotel. It's so sad to see a hotel in a great location, but I don't understand why they can't invest in renovations and just as simple as decent towels.

Como cada visita ha sido una agradable estadía con comida deliciosa, hemos visitado este hotel por más de 20 años, ahora como agentes de viajes podemos decir que tuvimos algunos percances en las habitaciones pero la amabilidad del personal los Caracteriza! Gracias a la supervisora de recepción Luz, el jefe de seguridad Alejandro, el Sr. Alexander, la licenciada Aidé de Bodas, por su ayuda. La mesera Fabiola de Alberca muy agradable y excelente servicio así como la capitana de meseros Beatriz, el equipo de animación muy bien Perla, Mariana y Omar. Sin duda seguirá siendo un hotel de nuestra preferencia. Algo a mejorar sería la variedad de la música tanto en el día como en la noche, mantenimiento de habitaciones para que los tejones no pasen. Visiten el buffet mexicano, restaurantes a la carta Arrecife y el mexicano deliciosos!! Gracias

Fue muy relajante y divertido estar en este hotel. Junto a mis amigos disfrutamos de 2 noches maravillosas divirtiéndonos demasiado, disfrutamos de el show de animación y de el área de sauna; al igual que disfrutamos bastante del área de discoteca en donde bailamos y reímos por horas

HOLA BUENA TARDE RECIEN LLEGANDO DE VISITAR ESTE HERMOSO LUGAR, EN GENERAL TODO MUY BIEN COMIDA MUY BIEN, ME TOCO UNA HABITACION REMODELADA, TODOS LOS DIAS ME HICIERON LIMPIEZA DE HABITACION, TODA LA GENTE DESDE RECEPCION, HASTA LA QUE ATIENDE EN EL RESTAORANT MUY AMABLES, LA PLAYA MUY BIEN YA LO HABIA VISITADO UNOS 5 AÑOS ATRAS Y SI HA CAMBIADO , SI LE HAN DADO MANTENIENTO LES FELICITO EN GENERAL ME LA PASE MUY BIEN Y TODO MI GRUPO TAMBIEN , EN UN FUTURO ESPERO SEGUIR VISITANDOLOS, GRACIAS!!!!!!

De los cientos de hoteles a los que he asistido este fue el peor al que he visitado , para empezar todo el mal estado llaves del agua ,la agua bien salada para bañarse y para lavarse los dientes , las toallas viejas y no hay para manos , para salida del baño en fin , las almohadas oliendo horrible ,byo hasta le comenté al del aseo que si el sería capaz de dormir en ellas y solo me dijo demelas me las llevo ,no hay agua para tomar ,agua fría , pero esperen cuando entraron los del aseo les conté el tiempo en en 7 minutos según ellos ya terminaron de verdad jamás recomendaría este hotel y menos regresaría