Hôtel la Plage 5 étoiles la Grande Motte

Exceptional Hotel Exceptional Location Exceptional Staff and Service Family of 6. Week long stay last week of August 2024. The on beach location within walking distance of so many activities and amenities is just amazing. We had 4 young children ages 9,8,6,6 and the hotel staff were just so pleasant and accommodating of them. This hotel is such a fantastic mix of a 5 star hotel and a home away from home. Jerome, Lucas and Jennifer in the restaurant were particularly nice.

Outstanding hotel and outstanding service all around. Views are amazing. The balcony outstanding! The meals are top class, the pool beautiful. We are from Australia and the staff were fantastic at communicating with us. Best holiday ever.

Quite simply it’s not a 5 star hotel, lack of quality in all areas. Good location however. Terrible value for money. I would rate the hotel a very good 3 star or poor 4 star. Lacks quality, and strong management, it’s the finer touches, there aren’t any.

Arrived at the hotel on 26 Oct for one night. 3 couples in room 1/2/3 Traveling from Paris / Nice / Monaco / Cassis staying in 4 different hotels this was by far the worst exsperience ! Firstly when we ask why the air-cons was not working they said nothing they can do because the maintenance worker left work already Then told us just to keep our sliding doors open fir cool air . Staying on the ground floor with a pathway 3 m from us Asked to to moved up which they said they can not do …….. did only see one other couple with our stay Then checking out on the 27 Oct The next morning receiving a mail saying room 2/3 stole their bed runners !! “Following your stay from 26th to 27th October in our hotel, in the rooms 001, 002 & 003 and after a check by our housekeeping manager the bed runner are missing in rooms 001 & 002. Please find attached the invoice for these two items” Invoice 134 Euro No one even noticed any bed runners We left the hotel for dinner and arrived late back sleeping with the doors open Being called thieves , very poor service I would not recommend this hotel to anyone