Stephanie R
14. Dezember 2024
We had the best week! The property is unique and stunning, my one-word takeaway from this trip is magical! This resort is absolutely on par or better than the Ritz Carlton when it comes to service. We have been blown away by the kindness and above-and-beyond service. A few notable moments: Jose at Henry’s Bar was our first friend. We will miss the nightly martinis and conversation. You should absolutely sign up for the mixology class! Melanie in reception remembered us from day one and always made sure we had what we needed. Raquel and Daniel in the Asia Luna restaurant (our favorite!). All of the restaurants took great care in making sure I had gluten free options. At Asia Luna it felt like they welcomed this challenge. I rarely get to enjoy such delicious Asian dishes-including sushi. If you have celiac, don’t worry. They made it so easy. Alonso our guide and Ronnie our driver for an all day hike to the mystic hanging bridges snd Fortuna Waterfall were so great at making sure we saw so many plants and animals synonymous with Costa Rica. We learned so much, got truly fantastic photos, and made two new friends! The resort staff found out that my husband and I are about to be grandparents for the first time - to twins no less. In our room was the sweetest note and gift of to ‘twin’ sloths. Did I get a little teary? Yes. It was truly unexpected but demonstrates so perfectly how this resort listens to their guests, cares, and works to make every experience memorable. You won’t be disappointed here. It rains a lot because it is a rainforest. Embrace it. You’ll be sleeping in the clouds, falling asleep to gentle rains, and enjoying a sunny day by the pool. Don’t miss the hot springs. Pool hop and bar hop through the resort. The spa is amazing. Go. Book it.
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