Gastnutzer
7. November 2024
My 99-year-old dad gave his credit card info to some telemarketer who phoned him in Canada for a great vacation deal, or so he thought. You all know these companies change name every year or so, and then phone you back asking for a reinstatement fee. Anyway, my girlfriend and I ended up here, and the property is BEAUTIFUL. The studio room is huge and has what you need. The gardens are amazing and incredibly well maintained. If you're lucky you'll see an iguana, or join him for a swim in the pool. We were accosted with the dreaded timeshare presentation the next day, far too early. The 90 minute talk lasted an excruciating 3 hrs 56 minutes. It is some type of interval ownership, the minimum amount offered being 4 weeks for an astonishingly high price I have promptly forgotten. Seriously? The whole presentation and business model seemed very sketchy to me, and I would never do business with these folks. Don't even ask about the Panama-based GIC! Read other reviews. There seem to be five levels of management here: 1. Marketing company who phoned - near scam. 2. Timeshare salespeople - just not professional, sketchy, zero comfidence from me. 3. The builder, raising money for construction - did not interact, but the buildings are superb. 4. The company that manages your ownership, and will rent out your property for you. Apparently this company is completely inapt and is terrible at communicating with the hotel itself. The money they promised to send you back does not come and you don't get your properties rented out. Read the other reviews for information on this as I don't have first-hand experience myself but I spoke to plenty people around the pool who did and they were not happy. 5. The hotel management and staff. 5 out of 5 fabulous! We were treated incredibly well by everyone from the front desk to the cleaning staff to the roommates to the guys on the beach and a big shout out goes to our favorite bartender Hector who always looked after us, even if his bar kept running out of Bailey's. The restaurant also kept running out of food and we ate pear salad every night because they didn't have much else. When they did have food however it was really quite delicious! Hahaha If you are looking for a quiet vacation where you will not be disturbed and all you want to do is hang out in the hotel with absolutely zero entertainment and total peace and quiet this is the place for you. It's not the place for me and my girlfriend because we like to do things and there is not a lot to do here. But if you don't like doing a lot of stuff you will love it here. Just don't buy into it!
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