Gastnutzer
23. Mai 2023
We stayed at this hotel for one night during our holiday to Japan, regrettably, we couldn't extend due to the nature/locations of our trip - if possible we would have stayed longer. Check-In and features: Check-In was a stress-free experience, we arrived at the hotel later in the night after stopping in Kyoto to view some of the amazing gardens on display, on arrival the staff was friendly and helpful with any questions we had; they explained the nature of the hotel and its perks such as a top floor view of the To-ji Gojunoto Five Storey Pagoda across the street (we recommend seeing this at night for a great sight), a koi pond next to the entrance outside, and a garden in the middle of the lobby area as well as much more features that made this place different from anywhere else we've ever stopped! The staff also spoke great English which made us feel comfortable as our Japanese if still in learning. The Room: I was really impressed with everything the room had to offer - first of all you are given an actual key to enter the room which makes a nice change from most other places offering a keycard. On entering the room; everything was neat and in order, we were given: A comfy bed kitchen area with cooking utensils (on use were great) Table and two chairs to eat meals at Personal washing/drying machine A relaxing bathroom Service room with free amenities such as toothbrushes and a hairbrush A TV with language-specific channels (made us feel more at home) Sliding window blinds (in a traditional Japanese style) Many more features! This hotel brought my dream of stopping at a traditional-style Japanese accommodation to life in every way. Another thing I would like to mention is the breakfast; you are able to choose what time you would like breakfast and are offered a set menu from which to select. I tried the beef breakfast and was very satisfied with the meal. I was more so impressed with the hotel staff who brought it to us, on noticing I was English, the staff member provided me with a sheet of English literature regarding the local gardens with help and recommendations for us, on top of this the member of staff was incredibly respectful and took the time to speak to me about our holiday and events happening back in the UK. (I didn't get the name of this staff member but I can't begin to describe the positive impact he made on our stay) Location: We were more than happy with the location of this stay, all-purpose shops nearby as well as entertainment shops made sure we had anything we wanted/needed - we also took in a lot of culture in and around the hotel which made our stay more authentic. I could not think of anything that this place could improve on - and when we eventually return given the chance, we hope to find Sunrise Suites the same! Thank you for making our journey in Kyoto one of the best experiences we will ever have.
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