Resi Stay Heart Bewertungen

Location good , walking distance about 10 min to Kyoto Station. They provided free washing machine and dryer. No front desk and staffs available.

離車站很近，房間也很乾淨，房間大小覺得還好，住房多日毛巾不會替換，住房多日可能需要自己清洗，一樓處有洗衣機及烘衣機，洗衣房有附洗衣球，不用自己準備。

飯店位於京都車站步行約10分鐘的距離，非常方便 出去附近生活機能也相當的好，超商/生鮮超市/餐廳 只是房間廁所有一股非常嚴重的尿騷味 我用沐浴乳沖洗過整個浴室，仍然很嚴重 飯店是無人櫃檯，需要走去京都車站他們的辦公室check in 一樓大廳有一個很大的開放式廚房，可以買食材回來自己煮 非常方便，我們去了生鮮超市買日本黑毛和牛 洗衣機烘衣機均為免費，還有洗衣劑（洗衣球） 這樣的價位我覺得還可以，除了浴室的問題

離京都車站只需要走路5分鐘非常方便周遭飲食超市藥妝一應俱全只可惜櫻花季房價貴到哭 我是真的哭 哭啊哭啊哭阿

家裡出了急事要提前回國，改了行程申請提前退房，醫院什麼證明都交了，關係證明也提供了，還是不讓退房，明明寫好了有特殊情況可以取消，家裡人生病了不是特殊情況嗎，沒有一點人性化服務，也不接電話，回的郵件就只有拒絕退房，因為這是規定。這樣沒有人性化服務的酒店誰會住，最後錢還得攜程平台墊的，很差的體驗

正如其它旅客的評價：非常好，適合一家大小。最給力是有洗衣機和乾衣機。 唯一要提是：他們的check in counter 是在 ON building 的5/F; 辦完手續，之後職員便會指示你們如何去到旅館。

非常喜歡！！

Check in 地方不是入住的地方 這是有點麻煩，不是很遠，但就要走大概一兩條街 房間不大，但設備還好 服務人員很有禮貌 有公用的廚房還有洗衣機

空間舒適 適合家庭入住

First time we tried out something other than a hotel. A pre-check in form was provided via email (and resent very quickly when I inquired about the missing link). Their check in office is across from the Kyoto JR station where everything was explained for you. Check out is easy as you deposit your key in to the box. The actual residence is about a 10 minute walk away. We booked a double twin room with no kitchen. Some had a kitchen but we didn't really want to cook on our trip. We did use the communal kitchen area for snacks we brought from outside. Place was clean and untensils, plates were well stocked. There is a person working at the front desk at night an I do notice he does a bit of tidying up in the kitchen area. The store luggage area is self storage. You get a passcode into the room where you lock your own suitcase with a very confusing lock. It took us (and a few others) a bit of confused trial and errors to figure it out. The beds were really soft and confortable. Excellent wifi. The best was the bathroom. The shower, toilet and sink were all separated so the three of us didn't have to wait around while one person held up the bathroom. Nice little bathsalts were provided along with a huge bottle of water. The toilet had a sink on the top that activated when you flushed the toilet so it was handy to give a quick rinse before leaving to the sink to properly wash your hands. As everything is self service, you clean your own towels. There is a laundry room on the ground floor. Trash is thrown out yourself. There are plenty of garbage bags available. Nice experience and would return to them again.

We stayed for a few nights, The location is great, near to kyoto station. The room is clean, has all the amenities you need with a shared laundry room and kitchen. The wifi is good with fast internet speed in the room and lobby. Smart tv with netflix.

We booked and prepaid to stay at Resi Stay in Kyoto in March 2020, but could not make the trip as all international flights were cancelled due to a global wide covid lockdown. ALL our other hotels/tourist sites offered a full refund, with the sole exception of Resi Stay. Their management told us their hotel was open and we could either come or lose our full prepayment. No credit. Nothing. Needless to say, we forfeited. But next time we visit Kyoto, we will definitely not be staying at Resi Stay chain of hotels. Buyers beware.