Palm Hotel

This was our family's second time at the Palm Hotel and my wife's third time. The hotel has beautiful views a very good clean pool, beautiful breakfast,a fantastic location.The rooms are clean and anything the staff can do for you as in towels,pillows is no problem. We Will be back to the Palm Hotel for all the reasons above AND because while you are there the amazing staff make you feel so at home. Yet again a beautiful experience on holiday and looking forward to our next visit already.

Just 1 pillow per person all so the room was described as sea view and that was not the case your view was the hotel across the road the sea was hard right and it had 4 stars i have in 2 stars whichwas a lot better the hotel was clean and the staff were pleasent

I stayed here a week with 2 friends . I was in direct contact with the marketing manager after we booked who was lovely. She arranged a pickup and met us at the airport with our private transfer. €90 (€30 split between the 3 of us). The bus from the airport we had was lovely ,we arrived and had a pleasant check-in . It's an old hotel , I'm told it was one fo the first to be built on the strip in Kusadasai. 1992-1994. We were given a sea-view on the fifth floor. The balcany provides a great view of the beach . The room is basic but very clean. The best thing the Palm has going forit is it's in a great location you are right in the middle of the strip. 2 mins walk to the it and the beach. The only annoying thing was the shower which had no pressure, I had to ask for it to be repaired. Also the safe in the room costs money to rent per day, usually it's included. The most irritating thing about the room was the key card system. It uses a an old key with a card attached that slots into a hole in the wall. The key and card were really old and I felt that they were really cheap , the manager asked for it back at reception when I went out and he told me if it was lost it would cost €100 to be replaced. This was really irritating as I was afraid to lose it or leave it in the room by accident . A bit of stress I didn't need. Every night we went out for dinner and on the beer . There are plenty of bars and restaurants on the strip and there is a lively nightlife there and in the 'Old town' approx 15 mins walk. In Turkey you must learn to barter. I had lived in the middle east a while ago, however I have forgotten how to haggle....There is the tourist price and the real price, they will fight you for everything. Don't get fleeced, walk away. Everything was a bit expensive where we were, like Dublin prices, I recommend the ladies beach we didn't go but we were told it was a lot cheaper around there. (10 mins by cab). We did the Sunway excursions. They were a very good company and they were the highlights of the trip. I recommend Ephesus (€115) , the boat tour(€40) and Sirince village (€45) ...well worth the money. Lana was nice to talk to. Bring € with you. Cards are accepted but they prefer cash . Unfortunately I got stuck on the lift on the 3rd day , it's an old cramped box of a lift . Luckily I got out after 10 mins. I asked to move to the 1st floor so I wouldn't have to use the lift anymore. Overall a nice holiday , I don't know If I'll be back to this hotel. However I have some very nice memories from there. Why am I giving it 4 stars ? The girls at the desk.... Busra and the other ( I'm sorry I forgot your name, but I remember your smile). I really want to thank Namiye. You are a sweetheart and were very kind to us.

We checked in after 3am and the first thing you see are all the warning signs about food and drink being brought in from outside the hotel, then the cost of towels if you take them from your room to the pool they consider this a purchase, €25 for a bath towel. The room was ok apart from the horrid brown carpet which wasn’t hoovered during our stay. The shower was fine but there were problems with the toilet that were never fixed. The pillows definitely need replacing they were awful. On the plus side the air conditioning works great 😀 Don’t rush for breakfast you will be very disappointed, fried eggs, plain omelette ( eggs mixed up and fried) and extremely thin pancakes. The pool is great and absolutely spotless, the lunch menu is really good as are the drinks. The staff are lovely but the rooms need updating and sort out the breakfast choices.