Manju Hotel (Kunming Changshui International Airport Branch) Bewertungen
Manju Hotel (Kunming Changshui International Airport Branch)
Long Water Air City cloud cube 2 layer, Guandu District, Kunming, Yunnan, ChinaHoteldetails anzeigen
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Preisgarantie
1 Nacht
Gästebewertungen
9.6/10
Ausgezeichnet
1953 Bewertungen
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Verifizierte Bewertungen
Lage9.6
Ausstattung9.6
Service9.6
Sauberkeit9.7
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Negative Bewertungen(23)
travelbug123
Leisure Superior Twin Room
Aufenthalt im Apr. 2025
Familie
7 Bewertungen
9.5/10
Wunderbar
Bewertung vom 2. Juni 2025
Great airport hotel. Awesome rooms, beautifully designed and have everything that you need and more ! I appreciate the free airport shuttle which operates every half an hour from 4am to 2pm. You do need to let the front desk know you need this service in advanced as seats on the car is limited. This service is very handy especially when I have elderly parents travelling with me. Great shout out to the driver who was very helpful with the luggage and he was friendly and polite. Reception had prepared packed breakfast for us which was very thoughtful, eggs, bread and milk, however our milk were all confiscated at the airport custom as we forgot we could not bring liquid across. This is something for guests to take note of and maybe the hotel can help remind guests about this. I have to highlight a few quirks of this place though that can hopefully improve the experience. There is a steep flight of stairs between the main road and the hotel building, it's a weird urban design if you ask me but this seems to be out of the hotel's control. That means if you have heavy luggages and elderly with waking issues to manage, this is problematic. Reception pointed to us a slop along the steep flight of stairs but is just as steep that is might as well not exist in the first place. We asked if reception has anyone to help, perhaps a porter or a young lad around but there was none. They were also not very helpful in suggesting alternatives ways of getting into the hotel. We realised ourselves much later there is a back door on ground level although it could mean a longer walk around to get to that. but it's better than not providing any suggestions. While I don't expect the ladies at the reception to help with the heavy luggages, I thought the management could have some protocols to help guests who have issues with the steep flight of stairways. In 21st century, it is important to consider inclusivity design of service offering to achieve a more international level of standards. Just a suggestion for management consideration. Overall, it's a good hotel with awesome hardware, but the service training could be better. The reception at the front is great at doing the standard basics but could do with some improvement of being a little more sympathetic to guests reaching out for support and help. I think this hotel has great potential to compete with other big international brand names with a little more service improvements. Ibis is just literally next door but I hope Chinese brands will thrive even more in the near future. I will keep a look out for this Chinese chain in the future when visiting China ! :)
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Antwort der Unterkunft: 【總經理回覆】非常感謝您的詳細評價😘😘😘!對於您提到的優點,我們深感自豪😁😁😁,尤其是免費機場班車和貼心的打包早餐🥪🥛。同時,我們也對給您帶來的不便表示歉意😔😔😔。關於您提到的不能攜帶液體入境的問題,我們會在以後加強對客人的提醒😃😃😃。對於陡峭樓梯的問題,我們會考慮您的建議,制定相應的規程來幫助有需要的客人😁😁😁。我們會不斷改進我們的服務培訓,讓前台接待更加熱情,為客人提供更優質的服務😘😘😘。再次感謝您的反饋,我們期待您的再次光臨哦😁😁😁!
Anonymer Benutzer
Leisure Superior Double Bed Room
Aufenthalt im Apr. 2025
Pärchen
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 29. Mai 2025
the room was super clean, picked us up at 2am from the airport and also breakfast was very reasonable. i like this hotel and will stay if i ever need a night mear the airport again
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Antwort der Unterkunft: 哇,看到您這麼喜歡我們酒店,我們真的好開心呀😁😁!房間乾淨整潔是我們的基本要求,凌晨兩點接機也是我們為了方便客人特意提供的服務呢🤗🤗。早餐實惠又美味,能讓您在出行前有一個滿滿的能量,這也是我們的用心之處😘😘。非常感謝您的支持和信任,您的滿意就是我們最大的動力😎😎。期待您下次再來入住哦😘😘,我們會一如既往地為您提供優質的服務,讓您有賓至如歸的感覺😁😁
Anonymer Benutzer
Leisure Superior Double Bed Room
Aufenthalt im März 2025
Pärchen
8 Bewertungen
10.0/10
Hervorragend
Bewertung vom 5. Mai 2025
Room is big and comfortable for an overnight stay after a long hour flight. Provide free airport transfer service to and from airport.
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Antwort der Unterkunft: ❤房間寬敞又舒適❤非常感謝您對我們酒店的認可和好評!得知您在經過長時間飛行後,在我們的酒店享受到了寬敞舒適的房間以及免費的機場來回接送服務,我們感到無比欣慰😀。我們一直致力於為每一位客人提供優質的住宿體驗,房間的寬敞與舒適是我們努力的方向之一,而免費的機場接送服務也是我們為了方便客人出行而提供的貼心舉措🥰。我們會繼續保持並不斷提升我們的服務品質,期待您的再次光臨!💖
Anonymer Benutzer
Leisure Superior Double Bed Room
Aufenthalt im März 2025
Pärchen
19 Bewertungen
8.0/10
Sehr gut
Bewertung vom 11. Apr. 2025
The hotel is nice and clean. Breakfast is included with some varieties. It's about 15 minutes drive from the airport.
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Antwort der Unterkunft: ❤酒店房間乾淨整潔❤,非常感謝您對我們酒店的認可和好評!我們一直致力於為每一位客人提供舒適、整潔的住宿環境。同時,我們的早餐團隊也在不斷努力,為大家提供豐富多樣的美食選擇,讓您在新的一天充滿活力。此外,我們酒店地理位置優越,距離機場僅約 15 分鐘車程,為您的出行提供了極大的便利。我們會繼續努力,不斷提升服務品質,期待您的再次光臨!💖🎉🥰
Krystal123
Leisure Deluxe Double Bed Room
Aufenthalt im Apr. 2025
Pärchen
10 Bewertungen
10.0/10
Hervorragend
Bewertung vom 28. Mai 2025
Comfortable and huge room, good stay.
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Antwort der Unterkunft: 親愛的客人,感謝您的好評呀😘😘!房間舒適寬敞是我們一直追求的目標,看到您住宿體驗良好,我們深感欣慰😁😁。我們會繼續保持,為每一位客人提供優質的住宿環境😎😎。期待您下次再來入住我們酒店哦😘😘,祝您生活愉快,一切順心😁😁
Gastnutzer
Leisure Superior Double Bed Room
Aufenthalt im Dez. 2024
Business
4 Bewertungen
9.5/10
Wunderbar
Bewertung vom 22. Jan. 2025
The hotel has a heavenly bed. The room was super clean which I appreciated a lot after long travels. The reception staff were sweet and friendly. They helped me to book a taxi from the hotel because their shuttle bus service stops at 2:30PM.
For travellers coming to Kunming from abroad note: bring cash RMB because you will need to pay the taxi, 40RMB two way ride. Taxi gives receipts. There is no public transportation such as bus or metro to the hotel area. Alternatively, you could download WeChat, didi applications. Unfortunately the hotel's wifi is weak and I was not able to download the apps. Otherwise enjoy a nice luxurious room with super comfy bed. Highly recommend the hotel.
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Antwort der Unterkunft: 非常感謝您對我們酒店的認可和喜愛🥰!您提到的房間乾淨、接待人員親切友好等優點,我們會繼續保持和發揚。關於 wifi 信號弱的問題,我們會盡快安排技術人員排查和優化,給您帶來更好的體驗。再次感謝您的推薦,期待您的再次光臨😘!
Gastnutzer
Leisure Superior Twin Room
Aufenthalt im Dez. 2024
Familie
4 Bewertungen
10.0/10
Hervorragend
Bewertung vom 8. Jan. 2025
Clean and comfortable! Yes that’s most important for travellers. Free shuttle services from and to airport. Nice breakfast included with reasonable price. Highly recommended!
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Antwort der Unterkunft: ❤舒適環境好❤,非常感謝您對我們酒店的高度評價和推薦呀!您提到的乾淨舒適、免費穿梭巴士以及美味早餐且價格合理,這些都是我們一直努力在為客人提供的。我們會繼續保持並不斷提升,期待您再次光臨喲!😘😘😘
Yu Liang
Leisure Superior Double Bed Room
Aufenthalt im Nov. 2024
Pärchen
4 Bewertungen
10.0/10
Hervorragend
Bewertung vom 27. Dez. 2024
Conveniently located near the airport, Manju Hotel is perfect for travelers. The clean, modern rooms and excellent airport shuttle service make for a hassle-free stay. The friendly staff provide great service, ensuring a comfortable and relaxing experience. Highly recommended!
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Antwort der Unterkunft: ❤交通便捷❤,非常感謝您對我們曼珠酒店的高度評價和認可!我們一直致力於為每一位客人提供乾淨舒適的房間和優質的服務。機場穿梭巴士服務能讓您的出行更加便利,而我們友好的員工也會竭盡全力確保您擁有舒適放鬆的入住體驗。再次感謝您的推薦,期待您的再次光臨!
Gastnutzer
Leisure Deluxe Twin Room
Aufenthalt im Okt. 2024
Familie
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 24. Nov. 2024
Hotel is very clean and located only 15 mins away from the airport which is perfect for us who were on a 7am flight. We ordered food delivery and staff was very helpful to send delivery guy up to our doorstep. As we were not able to have breakfast, staff actually packed a breakfast pack for us. They provide shuttle service to the airport at 30 mins interval in the early mornings. You just need to inform staff and booked ahead as they have limited sitting capacity.
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Antwort der Unterkunft: ❤房間很乾凈❤,非常感謝您對我們酒店的認可和好評呀😃!我們酒店一直致力於為每一位客人提供優質的服務和舒適的住宿體驗,看到您對我們的位置、服務以及早餐安排都這麼滿意,我們也特別開心呢🥰!我們會繼續努力,保持酒店的乾淨整潔,不斷提升服務質量,期待您再次光臨喲😘!
AshishG
Leisure Superior Double Bed Room
Aufenthalt im Apr. 2025
Single
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 21. Mai 2025
Nice and clean and 15 Min driver from hotel to airport - breakfast was also decent -and shuttle service is also an added advantage - which comes with an added price but its worth it .
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Antwort der Unterkunft: ❤<乾淨整潔超舒適>❤親愛的客人,非常感謝您對我們酒店的好評呀😁!酒店的乾淨整潔一直是我們特別注重的方面呢,能讓您有一個舒適的居住環境是我們的榮幸😘。從酒店到機場衹需15分鐘車程,真的很方便您的出行呢😎。早餐不錯以及班車服務雖然額外付費但很值得,這些都是我們為了給客人提供更好的體驗而努力的方向呀😁。我們會繼續保持這樣的品質,不斷改進和完善我們的服務,期待您的再次光臨哦😁。祝您生活愉快,一切順心如意😁!
cloudy moon
Leisure Superior Twin Room
Aufenthalt im März 2025
Familie
13 Bewertungen
8.5/10
Sehr gut
Bewertung vom 25. Apr. 2025
Very near to the airport. There’re many eateries nearby. More importantly, they provide airport transfer at 4am!
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Antwort der Unterkunft: 非常感謝您對我們酒店的高度評價!我們很開心能夠為您提供滿意的服務。❤酒店地理位置優越,離機場很近,方便您的出行❤。同時,周邊眾多的餐館也為您提供了豐富的美食選擇。而我們凌晨 4 點的機場接送服務,更是致力於為您的旅程提供最大的便利。我們會繼續努力,不斷提升服務質量,期待您的再次光臨!😀😀😀
Anonymer Benutzer
Leisure Superior Double Bed Room
Aufenthalt im März 2025
Reise mit Freunden
5 Bewertungen
8.5/10
Sehr gut
Bewertung vom 24. Apr. 2025
Amazing experience here. We stayed here for one night before our early morning flight in KMG, and I must say, this is worth the amount we paid for! It’s very clean and spacious and the toilet is big as well! Very comfortable and happy stay. Was sad I had to leave so quickly :”)
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Antwort der Unterkunft: ❤房間寬敞又乾淨❤尊敬的客人,您好!❤xxx❤非常感謝您對我們酒店的高度評價!得知您在這裏度過了愉快的時光,我們感到無比欣慰。我們一直致力於為每一位客人提供物超所值的住宿體驗,您提到的房間寬敞乾淨以及衞生間大,這正是我們努力的方向之一。我們會繼續保持並不斷提升服務質量,期待您的再次光臨!祝您旅途愉快!🎉🎊🥳
Gastnutzer
Leisure Superior Double Bed Room
Aufenthalt im Sept. 2024
Pärchen
5 Bewertungen
9.5/10
Wunderbar
Bewertung vom 30. Okt. 2024
Our flight arrived Kunming 2am, we choose this hotel because of the airport transfer and reasonable price. We contacted them one day before departure for the pick up, their staff very friendly and give us the driver contact so we can communicate with each other on actual day.
The overall environment was good, the hygiene was good, the room is clean. Xiaodu is smart 😄. Although the bedding is hard but the price is reasonable with breakfast. The only one star I did not give on service mainly because the front staff did not smile and greet at us during our check in.
Definitely I will choose to stay in this hotel for my future trip.
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Antwort der Unterkunft: ❤智能小度❤,非常感謝您對我們酒店的認可和評價!您提到的機場接送服務和合理的價格確實是我們的優勢之一。我們也很高興房間的整體環境、衞生和整潔程度能讓您滿意。對於員工服務方面的不足,我們會加強培訓,讓每一位員工都能以熱情的態度迎接每一位客人。期待您下次再來入住,我們會努力做得更好!
Silvermist
Leisure Superior Double Bed Room
Aufenthalt im März 2025
Single
4 Bewertungen
9.5/10
Wunderbar
Bewertung vom 16. Apr. 2025
Booked this because it's within the airport area and I'm reaching at 2am. Location is fairly far from the main city area. However, place is clean and large enough.
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Antwort der Unterkunft: ❤房間乾淨又寬敞❤尊敬的客人,非常感謝您對我們酒店房間的認可!我們深知,一個乾淨、寬敞的房間能夠為您的旅途帶來更好的休息體驗。雖然我們酒店的位置離主城區相對較遠,但位於機場附近這一特點,也為像您這樣凌晨到達的客人提供了很大的便利。我們會繼續努力,保持房間的整潔和寬敞,為您提供更優質的服務。期待您的再次光臨!💖💗💓
brenleo
Leisure Superior Double Bed Room
Aufenthalt im Febr. 2025
Pärchen
4 Bewertungen
8.0/10
Sehr gut
Bewertung vom 1. Apr. 2025
We decided to stay at this hotel for a few hours before our flight. The hotel itself is clean and nice. Location is about 15minutes didi away from airport. The downside is, they mentioned free airport transfer but the transfer only available from morning this early afternoon, which we felt scammed. Also, we also think it might be a love hotel too.
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Antwort der Unterkunft: 【總經理回覆】😔非常抱歉給您帶來了不愉快的體驗!關於您提到的免費機場接送服務時間問題,我們會立即進行調整,爭取儘快實現更靈活的接送安排,以滿足不同客人的需求🎈。對於您認為酒店可能是情趣酒店的看法,我們會加強管理,提升酒店的整體形象和氛圍,確保給客人提供一個舒適、正常的住宿環境🙏。我們會認真對待您的反饋,努力改進不足之處,希望能重新贏得您的信任💪!