Level 4 Gateway, Jalan Bukit Mata, Kuching, Sarawak, 93100, MalaysiaHoteldetails anzeigen
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1 Nacht
Gästebewertungen
7.7/10
Gut
150 Bewertungen
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Verifizierte Bewertungen
Lage8.5
Ausstattung7.4
Service7.4
Sauberkeit7.5
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Alle Bewertungen(150)
Positive Bewertungen(136)
Bewertungen mit Fotos/Video(47)
Großartiger Aufenthalt!(18)
Gute Lage(16)
Freundliches Personal(11)
In der Innenstadt gelegen(8)
Große Zimmer(7)
Großartiges Preis-Leistungs-Verhältnis(7)
Zu laut(5)
Negative Bewertungen(14)
CPtay
Executive-Apartment (2 Zimmer)
Aufenthalt im Febr. 2025
Familie
4 Bewertungen
8.0/10
Sehr gut
Bewertung vom 7. Apr. 2025
Friendly staff at counter. Helpful maintenance staff. Good respond by hotel WhatsApp.
Looking forward for next stay month of July.
Notes: next visit I don't want room 1308. Room unclean.
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Anonymer Benutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Jan. 2025
Familie
2 Bewertungen
6.0/10
Bewertung vom 6. Mai 2025
My recent stay at the hotel was overall satisfactory, though not particularly memorable. The check-in process was smooth, and the staff were generally polite and helpful throughout my visit. The room was clean and had the basic amenities needed for a comfortable stay, but it lacked the attention to detail or charm that might have made the experience stand out.
While the location was convenient and made it easy to get around, some aspects of the hotel felt a bit dated and could benefit from renovation or improvement. The facilities were functional, though not especially modern or luxurious. Noise levels were manageable, and housekeeping maintained a reasonable standard of cleanliness.
In summary, the hotel served its purpose for a short trip. It wasn’t exceptional, but it provided a reasonable level of comfort. With a few updates and some more attention to service quality, it could offer a much more enjoyable experience.
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Anonymer Benutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Jan. 2025
Für andere gebucht
55 Bewertungen
10.0/10
Hervorragend
Bewertung vom 26. Febr. 2025
Room is clean and tidy..near to the waterfront..it takes 10 minutes only from the hotel..
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Traveler 1402
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Single
10 Bewertungen
6.5/10
Bewertung vom 20. Jan. 2025
The place is nice, right in the middle of the city. Likewise the amenities is average like any other 3 star hotels. For the price to pay at a little more than a hundred RM, I would rate it good because of the location and furthermore it has its own private balcony with a stunning view.
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6/8
Gastnutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Single
7 Bewertungen
6.5/10
Bewertung vom 18. Jan. 2025
It is scary, in order to get to the room have to go through a corridor. If you are alone, not recommended. Old building with funny smell. Currently the hotel is under renovation, I think this is why I have to go through a scary corridor in order to get to my room.
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Anonymer Benutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Jan. 2025
Familie
2 Bewertungen
9.5/10
Wunderbar
Bewertung vom 14. Apr. 2025
Walking distance to waterfront.. Near to pullman hotel.. Pool is satisfactory.
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LISSDA RUSLI
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2024
Reise mit Freunden
40 Bewertungen
9.5/10
Wunderbar
Bewertung vom 26. Dez. 2024
Affordable price for 5D4N stay got the same room as shown on picture, breakfast was awesome and delicious 🫶🏻✨. I'm glad found this place in Kuching, its near with waterfront Kuching. Plus, got access to the swimming pool (closed at 6pm) and had so much fun.
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Antwort der Unterkunft: Dear Ms Lissda Rusli,Thank you for sharing your kind review! We’re thrilled to hear you enjoyed your 5D4N stay, our delicious breakfast, and the convenient location near Kuching Waterfront. We’re also glad you had fun at the swimming pool!It was a pleasure hosting you, and we look forward to welcoming you back for another great experience.Best regards,Fadzirul
The facilities are below par. The condtions of the room are terrible and need upgrading. The reception and checking areas are oddly located on the 6th floor of the office block. Makes it very confus8ng. The fridge provided is not cold. Cleaners mopp8ng the floor left it wet and without signage. I almost clipped and fall.
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Gastnutzer
Premium-Apartment (2 Schlafzimmer)
Aufenthalt im März 2025
Familie
34 Bewertungen
8.0/10
Sehr gut
Bewertung vom 24. Mai 2025
We have to change lift from the reception area in order to get to our room which was quite troublesome. The corridor to our room was quiet and could be dangerous especially for those travelling alone. Some furniture in the room need to be changed.
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Austin Jong
Standardzimmer mit Kingsize-Bett
Aufenthalt im Jan. 2025
Pärchen
3 Bewertungen
10.0/10
Hervorragend
Bewertung vom 16. Febr. 2025
Room is spacious with alot of nearby shops for eateries. Very strategic location for a hotel. Check in and check out process are very straightforward and simple also.
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Antwort der Unterkunft: Dear Mr Austin Jong,Thank you for your kind feedback! We’re delighted to hear that you enjoyed our strategic location and found our check-in and check-out process smooth and convenient. Providing a hassle-free experience for our guests is our priority, and we’re glad we could make your stay enjoyable.We truly appreciate your support and look forward to welcoming you again in the future!Best regards,Gilbert ,Front Office Department,StayInn Gateway Kuching
Sandry Gohin
Premium-Apartment (2 Schlafzimmer)
Aufenthalt im Jan. 2025
Familie
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 17. Febr. 2025
I really love staying at this hotel. The room Premier for 2 rooms is very big and everything was great.
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Amie Sh.
Standardzimmer mit Kingsize-Bett
Aufenthalt im Jan. 2025
Familie
2 Bewertungen
7.0/10
Bewertung vom 13. Febr. 2025
We arrived Kuching at night time, it was hard to locate the hotel as there is no signboard, just small banner at the front lobby. The reception is on different level, to locate the lift to go to the room also a bit confusing at first. If you’re travelling with kids, this can be a bit hustle.
Room has this old building smell, the water heater sometimes not working. May need to wait a little bit for it to work again after one is done. Other than that is just okey.
Maybe suitable for solo or couple travellers. Not really suitable for families with kids.
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Antwort der Unterkunft: Dear Ms Amie Sh,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced in locating the hotel and navigating the check-in process. We understand that clear signage and accessibility are important, especially for families traveling with children, and we will take your feedback into consideration for future improvements.Regarding the room condition and water heater issue, we appreciate your patience and will have our team look into these matters to enhance guest comfort. Your feedback is valuable in helping us improve, and we truly appreciate your time in sharing your thoughts.We hope to have the opportunity to welcome you again in the future for a more seamless stay.Best regards,Gilbert Front Office Department,StayInn Gateway Kuching
Anonymer Benutzer
Premium-Apartment (2 Schlafzimmer)
Aufenthalt im Dez. 2024
Familie
3 Bewertungen
7.5/10
Bewertung vom 3. Febr. 2025
the location was good but the wifi not good and our mobile networks also not in a good signal..we had to check out early and trip.com help us to get the refund for 1 night that has been cancelled and the hotel kind enough to approve our request.. the fact that reception counter is on other level and the lift to the apartment is at other level becomes a bit hustle to us especially with kids and lot of items