Ascott Kuala Lumpur

Das Apartment ist groß und geräumig. Aber Möbel und Ausstattung sind heruntergekommen und alt. Mein letzter Besuch im Juni 2022 war noch in Ordnung, aber der Aufenthalt dieses Mal war schlecht. Der Kühlschrank leckt und lässt sich nicht einmal richtig schließen. Die Klimaanlage in einem der Schlafzimmer funktioniert auch nicht richtig. Sehr enttäuscht von der Marke Ascott, die die höchste Klasse ihrer Marke war. Werde nicht mehr im Ascott KLCC übernachten.

The area have a good view and it’s convenient to go around the city center area which is highly recommended

This hotel is like ****, expensive and rubbish, very awful experience. Don’t even have extra clean pillows

The location is great, 2 mins walk to KLCC. The apartment is spacious & every room has a bathroom. The furniture & TVs are dated, not smart TVs & not all TVs were in working condition. Love the kitchen for the full sized fridge. We wanted to use the laundry room & the only way was to go down to the lobby to get the tokens to use the machines & go back up to the 22nd floor to the laundry room, probably need change the system for the convenience of the guests. The machines were also very old models. We checked in on the first day & noticed a few small cockroaches in the bathrooms. The staff however were great, very responsive & provided great assistance. Feedbacked to the staff the next day so they offered to change rooms & even offered to refund for the 1st night. We're still waiting for the refund to be processed.

The hotel was centrally located in KL and very close to the Petronas Twin Towers and the shopping mall within it. Room was very spacious with kitchen amenities.

I had a pleasant stay at Ascott Kuala Lumpur. The room was absolutely beautiful with a charming English-inspired design that gave it a cozy and elegant atmosphere. However, there were a few areas that could be improved. The hotel lobby was not air-conditioned, so it felt quite warm, especially after coming in from outside. The breakfast buffet was also very basic with limited options. Personally, I don't think it's worth paying extra for the breakfast. One thing I hope the hotel addresses is the bathroom drainage. Water tended to pool on the floor, making it quite slippery and creating a safety hazard. Overall, the room itself was the highlight of my stay, and I enjoyed the elegant ambiance. With a few improvements, the experience would be even better.

All aspects are satisfactory; however, after midnight, a significant number of motorcycles generate considerable noise, disrupting the tranquility of the night and causing multiple instances of abrupt awakening due to the loud sounds.