Ceylonz Suites Bukit Bintang Bewertungen

great serviced room in the center of KL. Wasn’t super clean. Pool is the best part.

Great. Just on the refund need to wait for 3 working days.

We enjoy our stay as a couple for 4 days and 3 nights with no hustle. The receptionist is very nice and approachable, we only give 100 Malaysian ringgit for our deposit and they will return upon check-out. The room is nice, water heater, aircon and everything inside the room is good and okay. Also the door is digital lock, so you must follow the instruction given by the receptionist on how to open the digital door. Over all our stay is smooth and nice. I must recommend to stay in this place 👍👍😊

View yg cantik

Amazing place to stay😃

Staff is nice, room is big, but unfortunately daily cleaning was not possible at this hotel, also the smell was coming from the pillows and covers. We only had 2 towels, no hand towel, no hair towel… And even when we asked for more we didn’t get them. The shower didn’t have a door or curtain so the whole bathroom gets wet when we shower. The pool was so dirty we couldn’t swim in it.

Aircon did not work and I called the number in Email and the guy said that he is not our agent. I need a refund instead.

Using E hailing services from ceylon hotel to Pavillion cost me less than rm10 due to the strategic location. Behind lobby got a convenient store. On top of that, our toilet room don’t have towel hanger which supposed to have.

Upon check-in, the property will require you to pay RM200 as a security deposit. However, they won't refund you upon check-out. You will need to contact them by yourself to get back the refund. Additionally, you must fill up all the details via the GOOGLE form which asks you many questions just to get back your refund. They don't even have a system to track who are you.

Nice and pleasant stay in the Studio Suite. Check in was easy as there is a manned counter. Nice view of the KL Tower and city skyline.

Good hotel and service

房間挺大的，各種服務設備配備的都很齊全，很方便。而且離市中心也很近，房間採光也很好，推薦！

沒有值班人員，強制要求押金但卻不能完全退回，退款需要國際轉帳，強制客人為高額銀行服務費付款。前台服務不專業，客服不專業，沒有房間清潔服務，不是酒店，更像是沒有任何服務的民宿。 There is no staff on duty, and the deposit is required, but it cannot be fully returned. The refund requires international transfer, and guests are forced to pay high bank service fees. The front desk service is not professional, the customer service is not professional, and there is no room cleaning service. It is not a hotel, but more like a homestay without any service.