Zulian Aparthotel by Artery Hotels

受付が別館にありました。 宿泊先にはパスワードで玄関を開けて部屋に行きます お部屋は綺麗でした。ロビーにウォーターサーバーがあって助かりました。 クラクフ中央駅と中央広場のちょうど真ん中の立地で 徒歩圏内で移動できました。 チェックアウト後も荷物を預かっていただき、しっかりとしたセキュリティで助かりました。

A ten minute walk to the main square and 20 minutes walk to Krakow Główny (main station). The Zuliani is operated from the Yarden hotel which is 25 metres away. On arrival you have to attend the Yarden which has a 24 hour reception and they check you in and provide keys and information for your stay (location of dining room, WiFi password etc). We stayed in room 13 which was spacious and spotlessly clean. Maids attended everyday and towels were changed. The room was warm, the shower was powerful and hot. The first bedroom had twin beds, a dressing table and a wall mounted TV. The adjoining second room had twin beds as well a table, 3 chairs, wardrobe, dressing table and a cabinet. The beds were really comfortable. This room also had a wall mounted TV. While the rooms are dated the bathroom is modern and clean. There are plenty of electric sockets as well as a thermostat to control the temperature in the rooms. There is no safe nor mini fridge in the room. Check in was easy and check out was easier. We stayed on a bed and breakfast basis. The dining area is in the ground floor at Zuliani and is well signposted. The breakfast was well stocked and perfectly fine. We enjoyed our stay and would return.

Hotel reception is 10 shops down the road, the staff are rude and arrogant. Me and my friend came here and had to check out early due to the experiences we had in this hotel. We stayed for 2 nights as opposed to 4 because we simply could not get any sleep. Every night we experienced terrifying situations at around 3-4am including loud banging on the door and the door lock not turning, continuous dragging across the floor and banging on the walls, we were at the end of the corridor and did not have room next to ours. Reception is not accessible as we tried to ring to report our worries and did not get an answer even though it claims to be 24/7. While we understand this is not entirely the hotels fault, we are 2 young girls and we were terrified to the point where we could not sleep and it ruined our holiday. The room was dated and there was mould on the ceiling, looked nothing like the pictures and it’s very basic. The location is quite good but the service is not worth it.