The location is perfect. We loved that it was across from St. Mary’s Basilica and Christmas markets. Sebastian, the front desk gentleman, went above and beyond to help us. He is kind, knowledgeable, patient, and professional. There is another young man that works at the breakfast buffet by the name of Sebastian, that also provided excellent customer service. Please recognize them in a special way. The ladies that clean the room are also very nice and helpful. The rest of the staff was polite, but did not provide the stellar customer service these two employees provided. Please recognize Sebastian from the front desk and Sebastian from the breakfast buffet in a special way. They make the company look good. We loved the bottle of wine, access to the mini bar, and the attention to detail.
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