Ibis Krakow Centrum

Nice and comfortable hotel in Krakow. Especially it is good to eat the breakfast in restaurant.

前台很熱情，位置不錯，也很安靜。就是第二天看到電梯裏掛了房卡，這樣任何人都可以隨便進出，安全性就不太好了

Here’s the updated message: "The hotel is good, but the room is small. There is no minibar. The breakfast is very good, and they have a cold sparkling and still water machine in the hallway. The location is good, and you can visit all the tourist attractions in the city on foot."

Visited with my 80 year old mother, brother & wife for 4 nights. Lovely hotel with friendly helpful staff who speak good English. Clean comfortable rooms, cleaned everyday and great shower. Breakfast is good but gets very busy. 20 minutes from airport. Location good be slightly better as my mother finds it difficult walking far so needed to use an Uber a fair bit but they are cheap enough. I would use again if I was coming with my wife.

Nice modern hotel. Lovely modern dining area. Very Clean and fresh. The rooms are quite basic, bed was comfortable. The only thing I will say is there is a lack of storage in the rooms but I always take more clothes than I need. In easy walking distance of Bars and restaurants.

Standard hotel chain fare, clean and quiet, and reasonable rates. Coach parties predominant. Location good for castle and Old Town, within reasonable walking distance.. Twin bedded room was very small with not a lot of room other than the beds, no comfortable seating area. Breakfast was quite good, with a decent range of foods to eat, and good coffee. Staff friendly. Menu at restaurant rather limited. Encountered a problem with an early evening meal when barman indicated a charge for a jug of tap water when other tables laid out for a coach party were so provided. On complaining, I was told this for “gastronomic reasons”. Barman then unilaterally cancelled my meal, and 10 mins later reinstated my order, aggressively and unnecessarily slamming down the cutlery on the table because we had dared to complain. Not nice. Spoilt a good stay. Also, hotel information does not advise shared facilities with Novotel next door, and we found out late in the day that we could have used the spa/swimming facilities. Reception staff very pleasant but lacking proper knowledge about hotel policies and facilities, which are not displayed on their website either. Needs the presence of someone more senior and experienced who can mentor and support younger staff. Overall slightly disappointed.