The Gateway Hotel Beach Road, Calicut

Had good quality sleep. Awesome team. The front office manager Mr Sanjai, the banquets manager Harekrishnan are Rockstars, so it the housekeeping manager Mr Singh. Food was awesome in the South Western Coastal Festival (Konkan, Goan, Mangalorean ) on during my stay. Above 5 stars for the spread as it was 'light on my heart' (oil we many like to stay away was less) taste great and spread such you can mix and match (like I had bread with prawn curry and fresh bread roll with beans usli. Chef was Mr Prakash from Cape Comorin Taj Westend Bengaluru. His receipe of Lentil Crumble - Beans Usli) was out of this world. And his connotations for those with a sweet tooth is yummy.

The property holds the tradition, pool is awesome, hospitality is great, cape camorine and the restaurant staffs are super good. Front desk team is also good. But I didn't get that wow factor while checkin as the room allotted was not that great, an average 3 star category room with just a kettle in it. There was no brochure or any kind of booklet with details of service provided, food menu, etc. No dental kit, comb etc. it was just a basic room. Restaurant staffs are all polite and well mannered. Pool is well maintained. Overall it was good but I missed the wow factor that I usually feel while staying in a five star property. Twas worth the money I should say as I booked through make my trip. That pricing might be a reason for such a basic room I doubt. Room was old and average but as a whole I loved it. Breakfast is good. As a one word review I could say that, you had all chance to bring that wow factor just by taking care a little bit by providing a decent room with a view, and providing a basic welcome letter with details of the property with pool timings, food menu etc. I didn't get that 'like a king" feeling which I usually get from similar properties, which do not hold the prestige and tradition that taj hotels hold. Anyways it was good, 3/5.

Gateway Hotel Kozhikode is a fine large hotel with excellent facilities and a large swimming pool. The all-day restaurant offers quality al-acarte meals and a sumptuous buffet breakfast. Rooms are very clean, comfortable and well appointed and service from staff is of a high standard

The facility is overdue for maintenance and attention for a long time. It seems management has other priorities. Front desk is handled by inexperienced hands, lacking even the primary courtesies; be ready to feel as though you are a disturbance to them.

This hotel is located about 509m from the beach. Place is very calm, beautiful and easily accessible. Staff are very friendly and helpful. Reception area looks most beautiful with typical Kerala architecture. Pool looks very good, though I never used it. Rooms are very well appointed with lot of natural lighting. Bed is comfortable. This is one of the best showers I have used. Food is delectable. They made special Veg Khorma, Raitha, Malabar Parotta for me. Breakfast spread is very good and several items are very tasty. I liked the shape of the room (with a small dome) Check in takes under a minute. If you are looking at a very comfortable stay this is the best place to go.

Thanks Taj for a wonderful experience..... It's excellent.. House keeping, front office, room service all good... Specially kitchen department amazing and yummy foods.... We really enjoyed.... Breakfast options also very nice.....