Sabah Beach Villas & Suites Bewertungen

Antwort der Unterkunft: Initial have one restaurant there but due to the management not allow to open any restaurant there, therefore close down. Sorry for the incovenience, in the new futures you may purchase some food to cook there or require to call food delivery! Thanks

Antwort der Unterkunft: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the peaceful surroundings, beach proximity, and that the sauna and jacuzzi in your room were working well. The sunset views truly are something special here.We’re sorry to hear about the concerns you experienced, including the shower, missing floor rug, and the condition of the surroundings. Your comments have been shared with our maintenance and housekeeping teams for immediate follow-up.Our reception currently operates until 7pm, but we are always reachable via phone or message for any urgent needs. We understand the road leading in can feel quite dark, however pleased to inform that, the road light is not under our management as it is been handled by different management, we will address this issue to the other management for further action.Some of our units are older, and we offer them at a lower rate, while we also have fully renovated units available upon request for a more upgraded experience.Thank you again for your honest feedback. We hope to have the opportunity to welcome you back for a much-improved stay.

Antwort der Unterkunft: Thank you for your kind feedback! We’re glad you had a great stay and hope to welcome you back soon.

Antwort der Unterkunft: Thank you for your kind words! We’re glad you enjoyed your stay and hope to welcome you back soon.

Antwort der Unterkunft: Thank you for your feedback. We apologize for the inconvenience caused by the air conditioning not cooling properly and the hot water system not working during your stay.Please be assured that our maintenance team has been informed and will service these issues promptly to improve our guest experience.We appreciate your understanding and hope to welcome you back for a more comfortable stay.

Antwort der Unterkunft: Dear HW,Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. Your concerns regarding the room condition, mold smell, and bed linens have been noted, and we will address them with our housekeeping team immediately to ensure a higher standard of cleanliness.Additionally, we appreciate your suggestion regarding renovations and the steam bath. We will review these matters with our management team to improve our facilities for a better guest experience.Your input is valuable to us, and we truly appreciate your time in sharing your experience. We hope to have the opportunity to welcome you back in the future with a much-improved stay.Best regards,Sabah Beach Villas & Suites

Antwort der Unterkunft: Thank you for your review. Hope to serve you again in the future.

Antwort der Unterkunft: Dear Tilin,Thank you for your kind review! We're glad you enjoyed the relaxing atmosphere and excellent view. We apologize for the sauna not functioning and will have our team look into this issue.We appreciate your feedback and hope to welcome you back for an even better stay in the future! 😊Best regards,Sabah Beach Villas & Suites

Antwort der Unterkunft: Thank you for your kind review. Hope to serve you again in the near future.

Antwort der Unterkunft: Thank you for your review. We sincerely apologize to hear that you had an unpleasant stay due to our room condition; we will address this matter with the housekeeping and engineering department. Your comment would assist us in improving the facility and services.

Antwort der Unterkunft: Dear Saiful Mizan,Thank you for your feedback. We appreciate your comments and are sorry to hear that your check-in experience was not as welcoming as it should be. We will address this with our team to improve our service.Our standard check-in time is 3 PM and onwards, in line with resort policies to allow sufficient time for housekeeping. Regarding swimming attire, we strive to accommodate all guests and understand the importance of proper attire. Guests are welcome to wear appropriate Muslimah swimwear, which can be purchased beforehand.We’re glad you found our housekeeping team helpful and appreciate your valuable feedback. We hope to welcome you again for an improved experience.Best regards,Sabah Beach Villas & Suites

Antwort der Unterkunft: Dear Sarah,Thank you for your wonderful review! We're delighted to hear that you had a relaxing getaway and enjoyed the stunning surroundings, large pool, and easy beach access. Your kind words about our staff’s hospitality and attentiveness mean a lot to us—we’ll be sure to share your compliments with our team.We truly appreciate your support and look forward to welcoming you back for another enjoyable stay! 😊Best regards,Sabah Beach Villas & Suites