Korora Bay Village Resort

Dear Korora Bay Village Resort Management, I am writing to express my disappointment regarding our stay at your resort. As someone who has previously enjoyed stays at other local hotel/motels and is also a local resident, I found this experience lacking in several areas: General Condition of the Property: The overall ambiance of the resort feels outdated and overdue for a renovation. The rooms, in particular, could benefit from a significant update to bring them up to modern standards. Maintenance Issues: There appears to be a noticeable lack of maintenance throughout the property, which detracts from the guest experience. Customer Service: My interactions with one of the managers, Julia, were less than satisfactory. Her demeanor was unwelcoming, particularly towards families with children, which made our stay less enjoyable. It felt as though there was an expectation for guests to not fully partake in the amenities or disrupt what she might consider her peace. Given these experiences, I would find it difficult to recommend Korora Bay Village Resort for future stays, especially when compared to other local options like the Opal Cove, which might offer a more updated and hospitable environment. I hope this feedback is taken constructively to improve the experience for future guests.

Resort located in a nice, quiet area of Coffs Harbour, but still close enough to all major attractions. Staff very helpful and friendly. A very nice and relaxing holiday with the family, highly recommended.

This is an excellent resort with well equipped rooms. The resort is well serviced with amenities and equipment. Wifi is excellent and has no limit on devices - so important in today’s connected world. Would thoroughly recommend this resort.

The resort is in a quiet location, however it's only a short drive to shops, many beaches, the Big Banana, Coffs Harbour Jetty, Botanic Gardens and other attractions.

This was a last minute booking we did for 2 nights in the Easter holidays. We really enjoyed the resort with our three kids staying in the bottom 2 bedroom unit. The rooms, living area and kitchen was sufficient for a family of 5. Our kids loved the pool, the spa is very warm - which was wonderful as I couldn't go in the cold pool! The games room was something my kids couldn't keep away from. I loved the extra tables and chairs set outside so we could eat breakfast outside facing the lovely bushes. Definately a thumbs up from me. Julia was a great host.

The resort itself was absolutely beautiful, lovely gardens, and a very peaceful atmosphere. Lovely facilities and apartments. Clean, comfortable and tidy. Parking is available but a little squishy. My preference was to stay at Annuka beach resort but it was booked out, so I booked to stay at this resort for the weekend with family as we wanted to spend the day at the big banana for my son’s birthday. After informing reception we were here for my son’s birthday, I was told by the reception lady that if parties were held at the resort that they would be notified. I was a little shocked by the reception lady’s assumption as that was not our intentions and I was put off by her superficial pleasant demeanour. We had planned to use the resorts bbq for an evening meal but after my encounter with reception on arrival we decided to eat out instead of using the resort’s facilities as we felt uncomfortable.