(The Luxury Collection Hotels in Kalkutta

Die Speisen und Getränke des Hotels sind fantastisch (im Bild), das Frühstück ist sehr reichhaltig und das chinesische Buffet ist auch dasselbe (der RMB liegt bei fast 200). Der Service war sehr rücksichtsvoll. Eine Nacht vor dem Check-out rief die Rezeption im Zimmer an, um Informationen zum Flug zu erhalten. Als ich wusste, dass es sich um einen Flug um 17 Uhr handelte, gab ich sofort an, dass ich die Check-out-Zeit auf halb zwei verlängern könnte. Jedes Mal, wenn ich ausgehe, wird das Personal des Concierge den Uber benutzen, um das Auto anzurufen, und ich werde mich nicht darum kümmern. Auch die Zimmerreinigung war sehr sorgfältig. Beim nächsten Mal entscheide ich mich fürs Leben. Der Nachteil ist, dass der Markt auf beiden Seiten der Tür zu peinlich ist und ich nachts nicht spazieren gehen kann, aber das Hotel ist schallisoliert und das Betreten des Eisentors ist eine andere ruhige Welt. Auch die Toilettenspülung braucht Kraft. Außerdem perfekt.

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

Mitarbeiter sind sehr freundlich, das Hotel ist sehr sauber und gut gelegen. Es gibt viele kostenfreien Getränke (Wasser) sodass *** sich nicht kümmern muss. Das Hotel ist etwas hellhörig jedoch ist dies normalerweise kein Problem. Unten am Hotel befinden sich Einkaufsmöglichkeiten.

We recently visited Taj Bengal to celebrate my wife’s birthday, and our experience was absolutely unforgettable. From the moment we arrived, we were greeted with warmth and exceptional hospitality. Every staff member we encountered was courteous and attentive, making us feel truly special. A special shoutout to Mr. Sanjib Ghosh, who went above and beyond to ensure everything was perfect for our stay. His attention to detail and care made all the difference. A big thank you as well to Miss Shreya for beautifully decorating our room—it added such a personal touch to the celebration. Taj Bengal truly made this birthday celebration a memorable one, and we can't wait to visit again. Highly recommended!

Ich habe mir diese Zeit vergehen lassen und mir ein südseitiges Zimmer eingerichtet.

Insgesamt ist das Hotel älter und die Einrichtungen sind älter, aber die Lage ist besser und es ist näher an meinem Ziel. Am Anfang war es nicht viel, und die beiden wichtigsten Punkte waren nicht sehr zufriedenstellend: 1) Wenn Sie einige Stunden im Voraus einchecken, wird Ihnen der halbe Tagespreis berechnet, und Sie können den Preis nicht besprechen; 2) Für einen späten Check-out wird ebenfalls der Zimmerpreis für einen halben Tag berechnet. Die Gebühren sind verständlich und die Einrichtungen veraltet, aber die Gesamteinstellung ist nicht sehr zufriedenstellend. Bei Auswahl wird diese nicht gewählt. Aber gelegentlich blieb nichts, die Gesamtempfehlung ist moderat.

Beauty Concepts Pvt Ltd ( BCPL ) hat in den vergangenen Jahren erfolgreich ***y International Fragrance Brand Trainingssitzungen in The Astor in ihrem Konferenzhalle durchgeführt. Dieses Mal war es besonders dank eines der Vertreter des Astors, Rudro Ghosh, für die Bereitstellung eines besonderen Dienstes während der laufenden Brandausbildung vom 23. bis 25. November 2022. Dieser freundliche*** hat alle unsere kleinen Anforderungen beachtet. In allen möglichen Formen und infolgedessen hat unser Gast uns bestätigt, alle unsere künftigen Trainingssitzungen in derselben Orte durchzuführen. Danke dem Astor, für die Entsendung von Herrn Rudro Ghosh ( insbesondere ), um seine EXCELENT Service während der BCPL Trainingssitzungen für alle 3 Tage zu bieten.

Honestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details: Room: 5/5. The decoration, the ambiance, the wall art. Lobby and other places: 5/5. Absolutely loved the design and hotel architecture. Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in. ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers. Bar and Food: 4/5. Good collection, great taste but very expensive. Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas. I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.