Mr. Black Resort

We had booked to stay at Mr black for the full moon party on new years when my partner became seriously ill with a leg infection we were told by the hospital to go immediately back to mainland. We told staff the situation and that we would have to leave the next morning on New Year’s Eve. When speaking with Agoda they declined to refund us our two Nights accommodation we didn’t use. This hotel is completely unethical and goes against basic human rights all they care about is your money we spent 30 000 baht on medical bills and were told if we didn’t go back to mainland that day he could have died. We sent photos and medical reports to the hotel but they still denied giving us a refund. After the trauma and stress we have gone through I have never been treated like this by any hotel ever. This “hotel” should not be operating. It’s actually disgusting that they have no compassion or morals. My partner was in a life threatening situation and all they care about is money. Please do not support this place take your money elsewhere.