Gastnutzer
20. Februar 2023
Not worth the price. Food also was very costly, but quality was just ok ok only. No meals available, just the plain rice and there were no suitable side dish for the plain rice. No proactive customer service. They did not even provide the kettle even if we requested, hot water availability in bathroom is as per their convenience only. We need to call them every time for hot water even during the hot water availability timings mentioned by them. These are all ***datory stuffs in a cold place like kodaikanal and should be available 24 hrs. Pathetic wifi connection. Hose pipe in bathroom was not working. Issues with window curtains, could not move as it got stuck. They kept stained towels and blankets (looks like these were not washed), TV remote was not working properly and most of the TV channels were not subscribed. Overall "Varaha Valley" team is more money oriented than meeting customer expectations.
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