Motomachidori 3-4-7, Chuo Ward, Kobe City, Hyogo Prefecture, 650-0022, JapanHoteldetails anzeigen
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Preisgarantie
1 Nacht
Gästebewertungen
4.5/5
Großartig
125 Bewertungen
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Verifizierte Bewertungen
Lage4.4
Ausstattung4.4
Service4.5
Sauberkeit4.6
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Alle Bewertungen(125)
Positive Bewertungen(124)
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Sauber und ordentlich(40)
Großartiger Aufenthalt!(30)
Großartige Zimmer(30)
Nahe am Einkaufsdistrikt gelegen(23)
Günstig für Shopping(23)
Großartige Ausstattung(19)
Kleines Zimmer(11)
Verkehrsgünstig gelegen(11)
Negative Bewertungen(1)
Gastnutzer
Einzelzimmer
Aufenthalt im Mai 2024
Pärchen
3 Bewertungen
4.0/5
Sehr gut
Gepostet am 22. Juni 2024
Sehr sauber; das Design ist neu; die Rezeption ist höflich; es gibt All-you-can-drink. Allerdings wird auf trip.com klar gesagt, dass es sich beim Frühstück um ein „Buffet“ handelt, es sich aber tatsächlich um ein „Menü“ handelt, was völlig irreführend ist! Die Beschwerde hatte Erfolg und das Geld wurde zurückerstattet. Im Vergleich zu anderen ähnlichen Hotels war die Präsentation des Frühstücks nicht sehr ansprechend.
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Antwort der Unterkunft: Wir freuen uns über Ihr Feedback zu [in der Bewertung erwähntes konkretes Problem]. Wir entschuldigen uns für etwaige Unannehmlichkeiten und möchten Ihnen versichern, dass wir umgehend Maßnahmen ergreifen, um die Situation zu bereinigen. Ihre Kommentare sind für uns von unschätzbarem Wert, da wir ständig bestrebt sind, das Gästeerlebnis zu verbessern. Wir hoffen, dass wir die Gelegenheit haben, Sie wieder bei uns begrüßen zu dürfen und uns zu beweisen. Vom Kobe Plaza Hotel West
WinWin^_^
Einzelzimmer
Aufenthalt im Nov. 2024
Pärchen
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Dez. 2024
Definitely coming back with this hotel. Excellent location for exploring Kobe. There’s plenty of shops and restaurants nearby and the most surprising part is that there’s massage places nearby and that helps a lot when you’re walking a lot during the trip.
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Antwort der Unterkunft: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our excellent location for exploring Kobe, with so many shops, restaurants, and massage places nearby. We're glad the massage options were a pleasant surprise and helped you relax during your trip. We look forward to welcoming you back on your next visit to Kobe!
FHSY
Eckzimmer mit zwei Einzelbetten
Aufenthalt im Aug. 2024
Pärchen
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Sept. 2024
It’s good location, easy to find and accessible. Will go and stay again on next trip. Room is big enough to accommodate us.
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Antwort der Unterkunft: Thank you for sharing your feedback! We're so glad to hear that you found our location convenient and easy to access. It's also great to know that the room was spacious enough for your needs. We’d be happy to welcome you back on your next trip! Looking forward to hosting you again soon. 😊
Amyt
Einzelzimmer
Aufenthalt im Aug. 2024
Pärchen
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Sept. 2024
I think the location is good since it’s close to the metro station and u could find nice restaurants nearby
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Antwort der Unterkunft: Thank you for your feedback! We’re glad to hear that you found our location convenient, with easy access to the metro station and nearby restaurants. It's great that the area met your needs. We hope to welcome you again for another comfortable stay next time!
sumionholiyays
Einzelzimmer
Aufenthalt im Juli 2024
Pärchen
3 Bewertungen
3.0/5
Gepostet am 31. Aug. 2024
We chose this hotel as it was very near all the shopping streets. However, for the price we paid (about SG$120 per night), it is definitely not worth it. Before arriving at Kobe, was paying the same room price (and even less) at Osaka and Kyoto but these other hotels were way way better. Breakfast was very sad, can skip and go elsewhere to eat. Room was so so cramped. Overall it is no value for money.
Übersetzen
Antwort der Unterkunft: Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. While our hotel is conveniently located near shopping streets, we understand that the price didn’t reflect the value you were hoping for. We apologize for any disappointment caused by the room size and breakfast. Your comments are valuable, and we will take them into consideration as we work to improve the quality of our services and facilities. We hope to have the opportunity to better serve you on your next visit.
Shue Ying
Zimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2024
Familie
20 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Dez. 2024
Excellent location at Motomachi station and the shopping street. Walking distance to main area of Sannomiya station as well. Only wished it was easier to get to Shin-Kobe station. Other than that, great stay!
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Antwort der Unterkunft: Thank you for your great review! We're so happy to hear you enjoyed our excellent location near Motomachi station and the shopping street, with easy access to Sannomiya. We understand your concern about getting to Shin-Kobe station and will keep that in mind for future improvements. We're glad you had a great stay, and we look forward to welcoming you back!
Robert
Einzelzimmer
Aufenthalt im Juni 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Juli 2024
It was very clean, good location for discover Osaka, near by Subway. near by store Seven Eleven.
I recommend.
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Antwort der Unterkunft: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
Elliot1215
Einzelzimmer
Aufenthalt im Mai 2024
Reise mit Freunden
2 Bewertungen
4.0/5
Sehr gut
Gepostet am 12. Juni 2024
Quite strange, certain rooms are just located at the entrance of the dining area, rather noisy and lacks privacy.
The receptionists are polite and friendly.
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Antwort der Unterkunft: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
aniu
Einzelzimmer
Aufenthalt im Juni 2024
Anderes
90 Bewertungen
4.0/5
Sehr gut
Gepostet am 4. Aug. 2024
Overall good the hotal location is great and clean,but a little bit small
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Antwort der Unterkunft: この度は当ホテルのご利用ありがとうございます。また当ホテルで素敵なご滞在いただき、誠にありがとうございます。お褒めの言葉を頂戴しスタッフ一同大変嬉しく思っております。今後もお客様に満足いただけるサービスを提供できますよう努めて参ります。またのお越しを心よりお待ちしております。 神戸プラザホテルウエスト フロント係
AceTFP
Einzelzimmer
Aufenthalt im Sept. 2023
Single
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 31. Okt. 2023
Great location near Chinatown. Walking distance to city centre. Love the boutique feel. Room is small as per most Japan hotel. Sufficient for single traveller though.
Übersetzen
Antwort der Unterkunft: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
Gastnutzer
Einzelzimmer
Aufenthalt im Apr. 2024
Business
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 18. Mai 2024
The room was quite small and had a lot of dust, but the customer service was very helpful.
Übersetzen
Antwort der Unterkunft: Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for any inconvenienced or dissatisfaction you experienced during your visit. We take your comments seriously, and we will use them to improve love to have the opportunity to make it up to you, and we hope you will consider staying with us again in the future. From Kobe Plaza hotel West
Anonymer Benutzer
Einzelzimmer
Aufenthalt im Mai 2023
Familie
4 Bewertungen
4.5/5
Großartig
Gepostet am 15. Juli 2023
Location of hotel was a little far off from the main station but overall a lot of convenience store and shops nearby :)
Übersetzen
Antwort der Unterkunft: この度は当ホテルのご利用ありがとうございます。また当ホテルで素敵なご滞在いただき、誠にありがとうございます。お褒めの言葉を頂戴しスタッフ一同大変嬉しく思っております。今後もお客様に満足いただけるサービスを提供できますよう努めて参ります。またのお越しを心よりお待ちしております。神戸プラザホテルウエスト フロント係
tomomeow
Doppelzimmer
Aufenthalt im Nov. 2023
Pärchen
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Dez. 2023
Located near train station and along shopping street. Room is clean and cozy. Highly recommended!
Übersetzen
Antwort der Unterkunft: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
ly64
Eckzimmer mit zwei Einzelbetten
Aufenthalt im Mai 2023
Familie
52 Bewertungen
4.0/5
Sehr gut
Gepostet am 12. Juni 2023
Good to stay easy excess to place of interest hope will come back again this place thank you wit the great deal room
Übersetzen
Antwort der Unterkunft: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
Santy
Einzelzimmer
Aufenthalt im Sept. 2023
Single
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 4. Nov. 2023
In overall is excellent! I’d love to come back and stay in this hotel again
Übersetzen
Antwort der Unterkunft: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West