Gastnutzer
10. Februar 2025
What a beautiful setting. Most staff are incredibly inviting and friendly especially the lovely lady on reception from 4pm to 7pm (sorry I can't remember your name) but you deliver outstanding service well above and beyond expectations. The housekeeping staff and gardeners/porters are very friendly too. Thank you. The villas are lovely and spotlessly clean and the complimentary water a god send with the hill! The hill is intense, you only want to go down and up once a day unless you are an olympian or professional athlete. We loved this place but two things brought it down from 5 star hence the 3 rating: 1. On check out you MUST pay by cash for any trips or food you have delivered to the room. This is fine as long as it is communicated well in advance. They cleared us out of all of our Thai cash and I had budgeted very specifically cash wise for our entire trip. PLEASE TELL GUESTS ON CHECK IN OR THROUGHOUT THEIR STAY, as I would hate for this to affect anyone else. 2. The call to prayer is very disturbing at 4-4.30am and woke me every morning. The call radiates around the entire hillside several times a day, which is fine but when on vacation I like peace and quiet. Would not return for these two reasons.
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