Clarion Inn & Suites Near Downtown

I travel a lot for work and I found the Front Desk staff here to be amazing. They were the epitome of professionalism. They were friendly, courteous, knowledgeable, and timely. I had a lot of questions and they had all the answers. All with a smile on their faces. The hotel itself was quiet and clean and the rooms were well-maintained. The breakfast was very, very good. I had read the reviews before coming and was pleasantly surprised – I heard they had new ownership and it shows! Everything was great! Thank you! I recommend strongly and I will be back.

This place is a dump! Old, outdated, dirty, and everything was closed or in disrepair. Closer to a crack house than a hotel. It is being remodeled, so it may improve in the future, but it has a long way to go.

STAY AWAY FROM THIS HOTEL AT ALL COSTS. Booked this for my boyfriend who was in the area for work. He arrived to the reservation a day late because his job was delayed. The whole 2 week reservation was charged up front and I was told it was non-refundable. That was fine. While he was checking in, he heard a guest tell the front desk that she needed a new room because of mold. He went to the room they assigned him and opened the door with the key. There was a woman in there. He went back to the front desk and got another room key. There was a woman in there too. He went for his third room and there was black mold all over the walls and ceiling. The manager will not refund the $1000+ stay even though the person at the desk told him he would be refunded when he left. He had to find another place to stay because he has asthma. Even if he didn't, black mold is extremely dangerous. This hotel is putting people at risk by giving people keys to occupied rooms and also having an extreme black mold problem. Also, don't expect a refund!!! The manager does not care at all. The Choice hotels customer service can't issue a refund, only the manager can. I filed complaints with the BBB and the AG office because this place is a scam!

Pool and ice machines out of order. Room was very humid. No hot water at any time. Out of Breakfast by 9. Dirty and mildew smell. Wifi wasn't working.Told at checkout it was under new management. Still had to pay full price for half the stuff. The only plus was the location.

This was a one-night stay at the Clarion with my family on our way back home from a vacation in South Carolina. The rooms for moldy, dirty and unhygienic. I paid around $55 per room. At that rate I don't expect ANY frills but I do expect a basic, clean room. The ceilings had mold, the smoke detector was missing, and the toilet seat had pee stains that I myself cleaned! The hallways stank and had old, dirty carpets. It's like they don't have (don't want to invest in) housekeeping staff. The only plus point - the check-in staff was polite and courteous.

Kids just wanted a pool to swim in. Not notified and would not refund room rate when the pool was condemned by the state, and had been since mid march. Do your self a favor stay elsewhere! Disgusting!