Gastnutzer
14. Juni 2024
Have been going to this restaurant for many years, but due to illness, I am now mobility impaired. We arrived for lunch without thinking that disabled facilities would be an issue, ordered lunch and began to eat. A few moments in, I asked where are the disabled toilets please, only to be told we have none. The regular bathrooms are up 2 flights of stairs and I was advised to go down to the Yacht Club public toilet down the road. We were shocked with no disabled facilities and with their general lack of interest really. After questioning another 2 staff members about facilities or if they had a staff bathroom on the ground floor available, We had no choice but to pay for our uneaten food and leave the restaurant ! My husband had to get the car outside, put me in and drive down to use the PUBLIC bathroom. If any premises in 2024 has NO disabled facilities available for customers then please have compassion and consideration for disabled people and install a ground floor bathroom or just a toilet at the very least. Not a very dignified situation to put any human being in. You never know when your own situation could change.
Übersetzen