Hotels mit Pools in Kitchener

Worst hotel stay in my life, made even worse by the lack of care after the fact. Arrived to a room with NO AC - the room was blazing hot, I called immediately and was told that ”the heating was turned off and the AC was not hooked up” Now this wasn't the case because my friend was in a different section and had AC. A room move was all I needed. Instead they bring me a fan, so for 3 nights at $200 a night I slept with a fan in my face, my daughter work up full of sweat. The screen door wouldn't lock so I couldn't keep that open at night. Then the last night I we pull down the blankets on the side of the bed we hadn't touched and were greeted with someone else's undergarment of some sort. It was black, no idea how that got tucked neatly into the bed, the bedding is white. I voiced my concerns at checkout and the agent told me that she can't help me and that a manager will be in an hour later, I should call back. I had somewhere to be at that time and that is why I went down to the FD early to discuss this. This agent had zero empathy and this company clearly doesn't empower their own staff to handle issues. I submitted a form, that was ignored, sent an email to the generic reservations email she gave me (didn't even give me a manager email) and no response. I finally got a response after I googled the companies team and included them. All in all they refunded me $40 for $600 stay. Unbearable sleeping conditions and other people's item, what a joke that they think $40 is adequate. Not even worth the fight because they do not get it. Just hope that other people make a smarter choice when looking for a hotel in the Kitchener Waterloo area.

Ich war hier für eine Hund-Show. Das Hotel war sehr sauber und renoviert. Ich hatte ein sehr geräumiges Zimmer, das sauber und ruhig war. Das Personal war sehr nett.Der Pool und das Gewicht sind ausgezeichnet ...

Meine Tochter geht an die Universität im Fall in Waterloo und dieses Hotel liegt etwa 15 Minuten von der Schule entfernt (einfach auf der Autobahn fahren) Wir haben hier 2 mal geblieben, während wir eine Wohnung für meine Tochter und ihre Zimmerkollegen suchen. Großer Aufenthalt beider Zeit! Einfach in- und auschecken, kostenlose Parkplätze, kostenlose Kaffee und wie ein 'Grab und gehen' Frühstück am Morgen mit Joghurt, Obst, Strombars usw. Wir werden sicher wieder sagen, wenn wir unsere Tochter besuchen. Einen nicht-fuss-Hotel!

Find us off Highway 8, within walking distance of Fairview Park Shopping Center. Chicopee Ski Hill is less than three miles away. St. Jacobs Outlet Mall and Farmers Market are a 15-minute drive. Enjoy complimentary breakfast, our on-site restaurant and bar, our heated indoor pool, 24-hour fitness center, and event rooms.