Holiday Inn Express & Suites KINSTON by IHG

My stay at this hotel serve this purpose well. I like that. It had a gym for light exercise workout. The location was convenient for my holiday weekend. The continental breakfast was simple, yet tasty. Overall, my nice stay went well.

I booked a standard room with a king sized bed for my wife and myself. At the last minute our daughter came with us. I asked the hotel attendant during check-in if he could change my room to a room with two queen beds instead. He indeed changed our room to a double queen room and even let us check-in early.

Property was in good condition the place was clean friendly staff we were only here for the night and had no issues

Hotel was clean but a little dated. Biggest issue was front desk clerk. Went to request an extra towel for my wife to dry her hair, only 2 towels for 2 guests, and was treated with a rude attitude. Wanted me to turn in my used towels for exchange. This I understand in some locations, but this was supposedly a “nicer” place of business. Reported employee to management the next morning and they just shrugged it off with no offer of apology or any mention of taking it up with the night staff

My room could have been cleaner, the hallway was incredibly warm compared to other areas, the frobt desk staff wasn’t helpful with the noise from other guest.

This was my first time staying at the Holiday Inn Express and I must say that the staff were very friendly and the facility smelled so good. My room was ready at the time of arrival and it was very clean!! I enjoyed the breakfast and the parking lot was well lit when I came back after my night out enjoying family!! Will I be staying again absolutely!!!

They denied early check in which was not good for people from out of town

FRIENDLY STAFF AND VERY CLOSE TO VARIOUS SHOPPING AND FOOD LOCATIONS! HIGHLY RECOMMEND

The staff was very accommodating and friendly. Great stay.