The Blue Haven Hotel

The photos on their website and the descriptions of their rooms reach the level of fraudulent. For example, here is their description of their Superior King: "Our Superior King room at the Blue Haven is just that – superior in every way. The elegance, simplicity, and style of the décor continue throughout and that feeling of luxury is achieved by the extra space and comforts of this delightful room". I booked and paid for a Superior King and it was so small there was no space to open the suitcases. The furniture was terrible, there were holes in the ceiling where they had moved a fixture years ago and never repaired.The room was small and shabby in every aspect. When I spoke to the manager his response was that they were full so he couldn't give me another room and he did not have the authority to adjust the price. Buyer beware!

Christmas Eve 2024, myself, my daughter and our guidedog in training visited. On arrival we were asked if we had a booking, we didn’t but the restaurant manager said she had a table. We were given the breakfast menu and ordered for tea and coffee, asked if we were ready to order breakfast, we said we were waiting for another person. They had no issue with this. Tea / coffee was served. Restaurant manager “suddenly”appeared and said she needed the table back in 30mins. We were given 35mins in total to order and finish. So in all probably 10mins to actually eat by the time the breakfast was served. If you are that busy, it would probably be best not to seat people that “weren’t” booked.

THE BAD: Bathroom floor was several centimeters / inches above the main room floor; this was a serious tripping hazard which could seriously injure somebody. There was no hair conditioner in the room. The mattress had a worn-out depression along the side where everyone sits at the edge of the bed. This was okay while I slept on my back, but I had to move to the center of the bed when laying on my stomach or side to avoid back pain. One of my traveling companions had a similar issue with their bed. I had a Nespresso coffee maker with three different flavor pods in my room, but I could never get the darn thing to work! NO INSTRUCTIONS WERE PROVIDED. Even after watching a YouTube video, I still could not get it to function. I think the filter needed cleaning; all three coffee cup lights were blinking red, even after selecting the size I wanted and hearing the machine make a buzzing noise. THE GOOD: Room was clean with classical decor and furniture. Full Irish Breakfast was huge! It is right in the middle of town!