MacDonald Hotel & Cabins

I have stayed here before and I don’t think it was quite as bad but its decline has been constant for last several years particularly the quality of the food but all round and now I just won’t use it. It is mainly the disparity between price and what you get relative to other places on the WHW for example. For my stay in KLL in July I’ve cancelled here and gone to a glamping pod nearby instead because I just think that £200+ amount for the standard they offer is a blatant rip off. Dinner was reheated from frozen mush, breakfast looked like it had been cooked days ago and reheated, the beer is uninspired when the area is packed with great craft beers, the staff communication is poor (although they seem pleasant), the decor is not tired it’s in a coma, the bedrooms are not clean, they are passable but I’m sorry my room had a fishy odour either cooking or worse. For half the price you’d shrug, fine. For the price they are charging it’s actually disgraceful. It’s under-investment, cutting corners, under staffed and lack of experience, squeezing margins, and it’s clearly a deliberate not neglectful strategy. It’s a trapped passing market. Yes the view is incredible. But my strong suggestion is go for a glass of something in the evening and then leave.