The grounds and building were impressive but the overall experience was marginal at best.
After a long day of travel, my wife and I arrived to a room that was clean but a bathroom that had obviously been recently used and was a mess. A manager cleaned the bathroom promptly and apologized.
Then, the TV didn’t respond to the remote control which required another trip to the front desk. It turned out that the remote in the room was for an entirely different make of television. This issue was resolved but was a second oddity of this room.
The next day, we enjoyed a nice continental breakfast, a big plus. Unfortunately, we discovered that there was no continental breakfast or even free coffee available for the rest of our stay. On one of the mornings, we attempted to get coffee at the Starbucks stand but the attendant couldn’t be found.
Should I even mention that the entrance was blocked by trucks for a film crew? It made for a very pleasant unload. Maybe that is petty but those trucks lingered there the evening of our arrival and were still there the next morning.
I realize that a late October is not in season but not by much. Perhaps the facility is vastly better during the prime time.
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