Gastnutzer
29. Februar 2024
This is NOT a hotel and certainly NOT a boutique hotel but rather a very noisy bar with a few rooms as an excuse for a hotel! The initial room my husband was put in had mold on the ceilings, smelt like damp, had no desk and very little natural light! After he complained he was moved to another room where the TV didn’t work and he had to disconnect the bar fridge as it sounded like a tractor. Every night the bar below his hotel room is supposed to close at 11pm but the noise continued well into the early hours of the morning. On his last night (he had been there 3 nights already) he couldn’t take the noise anymore and went downstairs to complain but there was no management nor staff around which summarizes the total lack of management at the hotel! All of this for $115 a night which is just below what the Marriott charges! Unfortunately he had no choice to move due to a huge conference being on in Kigali.
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