Grand Hotel Kiama

The hotel is within walking distance of the blowhole, the main street of Kiama, the markets, the surf beach, and the train station. It is an old pub with old facilities that needed work, all of which was expected for the price. But a few easy fixes could have changed this room's rating for the price from poor to good value. The floor was visually dirty. When opening and closing the blind you got black dirt on your skin/ clothes. The shared bathroom facilities never had toilet paper and lacked a bin for paper towels. The windows needed to be opened prior to guests to remove the stale air smell. The staff we interacted with were friendly and helpful, but obviously expecting complaints from their behavior.

lovely stay cheap room

Buyer beware. Our room was water damaged from a storm, wet carpet, wet mattress, wet sheets and the stench was appalling. Due to festival no alternate accommodation was available in Berry, Kiama, Wollongong. We braved it for 1 night and cancelled our second night as the room was uninhabitable. Despite promising a refund, they later said the terms and conditions stated refunds were not an option, even though the room was uninhabitable and not fit for purpose. Noone responds to emails or phone calls despite saying they will. Bathrooms were dirty, no hand wash sinks, showers are a health hazard, bar and food service were chaotic and the pub is extremely poorly managed. You have been warned.

Very Dirty ignored by staff at counter for 20 mins on check in told room not ready come back in an hour 2 hours later had to get ready for the nite in the hallway as room still not ready shared bathrooms are filthy and falling apart do not stay here avoid at all costs

Room not ready on arrival, had to wait three hours, no staff on site to sort the rooms out. Staff from another pub as no staff were there that usually run the place. Eventually got a room key to find a room straight from the Texas chain saw massacre.no taps in the bathroom and carpet an curtains moth eaten, holes in the roof and a complete mess. Did not stay and will be applying for a refund from last minute, Do not bother to book in.

The staff were so helpful. The hotel was basic but clean and the bed so comfortable. For the price I paid, it was excellent value.

The room very dirty waith mould on the ceiling. There is nothing in the room except beds. Only one share bathroom for female and it's disgusting. The tap was broken, no toilet paper. The shower is old and mouldy. Toilet door lock is broken. I recommend no one should stay here.

The room is not clean and it stinks. Floor is creaking. There is 'one single' shower room, wash basin and a toilet for 2 floors of guests. Wouldn't even recommend this hotel to people who are looking for the cheapest of the options. It's not worth the cheap price.

Just beds & a bin. No fan in this hot summer. Windows cannot be closed. One toilet in the entire floor for female. The whole building may collapse anytime. Both regular stairs and fire exits are hard to access. In a fire every single person gonna die. It's a fire trap. Though It's very cheap but not safe at all to spend nights.