Gastnutzer
16. Oktober 2023
The overall experience was below expectations - after reading so positive reviews I had expected more. The hotel is in a good location, within city walls and walking distance from all attractions in Khiva. I found a substantial difference between the common areas (entrance, reception, breakfast room) which were quite nice and our room. I knew the room was going to be small, but it was also not cozy at all. Just functional. View was over a wall (we were at the ground floor). I assume ours (room 108) was one of the cheapest one (we did not make the reservation ourselves). The bathroom was better, with a proper shower. We spent 3 nights at the hotel. The day after arrival housekeeping did not come to fix the room. In the evening we actually had to ask for toilet paper and to have the bins emptied. The following day when our guide talked to breakfast personnel (in Uzbek) about it she was told we had asked not to have the room done, which was obviously not the case. There was a kettle in the room, but we only got some tea bags & Nescafe on day 2, so if you plan to use the kettle better have some tea bags with you. Breakfast was ok but nothing special - as I found fried eggs quite heavy, asked one day for boiled eggs which I got. On departure day since we left at 6 am they had prepared a nice breakfast pack for us. All in all, a mixed experience.
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