What a stunning, beautiful and gorgeous hotel located right at the top of the mountain, overlooking the turquoise colored sea.
The Reception staff was brilliant welcoming us with smiles and went over and above our expectations. Huda and her colleague (sorry I could not capture her name) especially were very professional, helpful and kind.
We had booked a 1-bed King bedroom but when they saw us with 2 kids, they very kindly offered us a Twin-room with 2 double beds anticipating our needs for no extra cost.
Having travelled across different geographies and countries, we have experienced being ripped off for 1 extra single bed in other hotels with famous brands who are only money-oriented.
But this was a one-of-a-kind TRUE Hospitality experience and everything from Reception, to Restaurants, to Bar, to Housekeeping went seamlessly well.
We genuinely felt that they were providing services with a TRUE HEART and not just doing as a mechanical daily-routine job. Even my elder 6th grade child spotted the difference and mentioned to me that the hotel people are so nice.
In restaurants - Kamran, Thandar and one more of their colleagues were very polite, professional and service-oriented.
Liked the food, although there could have been more options on the menu to choose from. Thats the only suggestion I can think of.
Breakfast buffet was lavish and offered a lot of options.
There's a nice OMAN ADVENTURES CENTRE attached to the hotel that offers adventure packages that include World's longest Guiness world record holding over-water Zipline, speedboats, Dhow cruises, hiking etc. I enjoyed the adventure of doing the record-breaking Zipline.
There's a nearby 5-min walkable Bassa beach front too. Lot of sea-shells there :)
Everything was perfect and a great memorable trip on our Anniversary Staycation.
Will definitely and highly recommend staying here - very conducive for families with children.
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