3-Sterne-Hotels in Kew

First, the positives - lovely comfortable bed, good quality bedding, and the blackout curtains, ensured a good night’s sleep. The location was convenient for us. The kettle, tea and coffee and biscuits were appreciated. However, there were a lot of negatives, notwithstanding the relative cheapness of a sub £100 price per night. The fixtures and fittings were in an awful state, falling to bits and rusting. Starting with the wardrobe, it was shoogly, and the door didn’t close properly. The toilet seat was extremely loose, making it very difficult to use. The shower head attachment came off, and the shower head (lower one) couldn’t be tilted. The basin tap handle was almost off, making it difficult to turn on/off and change temperature. The key to the outside door was difficult to use until you got the knack of it. There were things missing which should be there, regardless of price imo including bedside lamps, or at least one, so we didn’t have to get out of bed to switch the light off after reading. Also, a bath mat for when you get out of the shower would have been appreciated.

With a stay at The Coach & Horses in Richmond (Kew), you'll be steps from Royal Botanic Gardens, Kew and 12 minutes by foot from The National Archives. This inn is 7.8 mi (12.5 km) from Buckingham Palace and 8.1 mi (13.1 km) from Big Ben.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Grab a bite to eat at Atrium, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 31 air-conditioned rooms featuring minibars (stocked with some free items) and espresso makers. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Das Hotel ist eher wie ein Bett und Frühstück, aber es ist nichts falsch, solange es als solches angekündigt wird. Ein Warnhinweis für weniger fähige Kunden - alle Zimmer sind im 1. / 2. / 3. Stock und es gibt keinen Aufzug. Wenn Sie keine Treppen oder eine Tasche aufnehmen können, ist das nicht für Sie. Die En-suite in unserem Zimmer war nicht die sauberste. Als wir ankamen, war der Bin nicht ersetzt worden. Es gab auch einen wirklich starken Geruch von Urin, wenn wir ins Zimmer eintraten - auch nach Hausaufbewahrung. Die Abwasserentsorgung für die Dusche war sehr langsam, so dass wir jedes Mal duschen, der Tasche voller Wasser. Alles, was gesagt wurde, war der Service wunderschön. Das Personal war hilfreich - vor allem das Personal, das den Frühstücksservice arbeitet. Es gab auch ein anderes Personal am letzten Tag, das uns Reiseinformationen gab, weil es keine Züge von Kew damals gab.