Kelleys Island Venture Resort

1ST OF ALL, THE OUTDOOR GROUNDS LOOKED GREAT FROM THE ROAD. HOWEVER, THAT WAS NOT THE CASE INSIDE. OBNOXIOUS STAFF IF AROUND, DEAD BUGS EVERYWHERE, NO HANGING HOOKS IN ROOM, POOL & HOT TUB FILTHY, ROOMS NOT SERVICED, ETC. DO NOT STAY HERE!!!!

As far as the rooms go they're not bad clean except a few cob webs in the corner of the living room. As far as the hot tub goes the filters were so full that the pump couldn't suck anything else out of the hot tub so it was nasty. Only one of the message ports in the hot tub had any pressure to it and the water was barely warm. The pool itself is way to small for as many rooms that this hotel has.

Stayed in the Cunningham suite with girlfriends- girls getaway trip. Website with views and amenities sounded lovely. Cost $625 per night with taxes but split 4 ways was fair. Beautiful from the outside but inside much to be desired. Both toilets with mold rings, bathtub not cleaned, missing hair dryer, cobwebs in living room area with dead bugs, cheap towels, bottom of shower curtain moldy. Balcony porch with chairs covered in cobwebs and dead bugs. The kitchen was nicely appointed.

Dead bugs all over the bed and headboard upon check in. Marvin was the only one working, so couldn’t get anyone to change the bedding. We had to change it ourselves. Pool was dirty, “hot” tub was gross and cold.

We had a great family getaway at the Venture Resort. The room was much larger than expected. The beds were clean and comfortable with cool crisp sheets. The garden and pool area were lovely and well maintained. There were lots of patio chairs with the rooms to use as well. During our stay, it was quiet and restful. The refrigerator and microwave both worked great. There wasn’t a ton of freezer space, so just be aware if you bring a cooler and need to keep reusable ice packs frozen. The bath/shower has a retractable clothesline which is super helpful for drying swimsuits after the pool or lake. My only complaints are that the carpet seemed dirty, after walking on it barefoot my young son’s feet got pretty dirty. I would wear shoes in the room at all times if we return. I don’t have high expectations of in room coffee makers and their complementary coffee, but the coffee in the room was the worst I’ve ever tasted. Luckily I had a backup plan with some canned iced coffee.

Good luck with using on-line reservation service. This service is going to cost the owners bookings. I hope the owners of Kellys Island Venture Resort read this and try to get the service that they paid for fixed. You must have patience! I had to make two phone calls to get a confirmation.