Gastnutzer
31. Januar 2023
We stayed at this hotel after coming off a cruise and had a one night layover. We choose this hotel due to it advertising available airport transfers, 24 hour staff, and it has rooms that accommodate 4 people. Upon arrival we found out that this was a self check in hotel. In the hotel description it said 24 hours front desk staff. The staff working there was a car rental place. We had to use our cab drivers phone to check in. We never got an email from hotel with self check in or anything, not till after we called. There was no airport shuttle service either. We had two rooms booked and both of them had no power to the bathrooms, one sink was not draining. In the for guest laundry room, the washing machine was leaking out into the hallway. The cleaning staff put in a call for us to get power back but even they said it probably won’t happen. Hotel now is saying we should have called them at the number provided to us. Also be aware that construction in hotel is going on as they are remodeling still. Since there were no other hotels available for us we stayed there, had to pay a privat shuttle as cab company were not available. The Co-owned hotel right behind this hotel was no help either as the from staff there told us: yes, same owners but different company! I would not recommend this hotel to anyone that is looking for a hotel, if you are looking for a hostel or a self check in hotel and have a car, it’s okay.
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