Waterfront Resort by KGH Group

We had booked lake view room, was given a room that wasn’t lake view. Then they made excuses like it was partial lake view, then said booking number is different, finally they said they would change the room but they can’t because we used the room. A/C remote was broken on first day, but they fixed it immediately. There was no hot water on the last day in the morning, came back much later but it was too late for taking any shower before checkout.  Room service food was horrible, burnt paneer and biriyani full of bones and fat. We could only eat part of it. The only good thing I would say is that the staff is well behaved and the breakfast was really good. But this is not the experience I was expecting from a 4* hotel. And it wasn’t even the busy tourist season. I would recommend to avoid this place.

nice hotel near Fewa lake, helpful staffs, tasty breakfast, nice swimming pool,

The best part of this place is the restaurant Over my three day stay continental breakfast was always different .Dikshya Chij and Binita as well the chef serve delactable food catering to the needs of the traveller. Hats of to the wonderful team who work cohesively to make our experience so special and memorable. Room however not only looked tired and worn out but was dirty. After our drive from Lumbini to Pokhara we desperately needed a clean bed however iwere left disappointed. The lbed was not made and had dirty sheet and the pillow was very tired as in the pics. The mat in front of bathroom was appalling. The room needed a good clean and a makeover. The hotel does give a partial view of the lake which was nice as animals and bird frequented the waterhole for a drink in the evening and mornings. Waterfront is a 10 minute brisk walk from the major Fewa Lake attraction and shops. It’s is secluded so good for travellers who don’t like hustle and bustle of the city and constant honking from cars.

Everyone here is so kind, and hotel is excellent. Very comfortable and clean. Excellent healthy food in the restaurant too. I hope to be able to come again. The location is right on the lake shore . It is insisting I write 200 characters in the description, but I don't want to.

The perfect hotel for relaxation! From the moment you step onto the property, it is bliss-just what you need after coming down off the mountain! Service: check-in was swift, courteous and efficient. Staff: a big smile and Namaste every time they see you! Breakfast Staff: greets you immediately and provides everything you need -even toasting your bread for you. Never had to wait! Thank you to Dikshya- who remembered me and where I was from! Also to Chij, Sabina and Binita- they work so hard to ensure your stay is perfect! My last day-they all greeted me at the entrance and brought me a good bye brownie-such a personal touch! Breakfast-great variety and fresh-lots of vegetarian options. Thank you to the wonderful man at the egg station! Had the yummiest Veg MoMos for dinner in my room! Pool: beautiful, clean and welcoming! The man who supplied me daily with mattress and towels was so attentive- thank you! Rooms: clean, beautiful, and comfortable. Loved having the cold fridge and LOTS of hot water! Great relaxing on the balcony at night! Location: right on the waterfront! Quiet and peaceful, yet less than a 10 min walk to the town! Great Get-Away to relaxation and away from the noise and chaos of the town I would definitely return to this hotel!