Tarcin Forest Resort & Spa Sarajevo - MGallery

First of a very friendly staff, especially Tareq, with a great smile and attitude willingly to assist you with your needs. Also, others like the old guy in the restaurant. If you need to see a fabulous scenery of condensed greenery covered in the morning with fog carpet mesmerizing your sensation, then take your beloved husband and stay there.

The air was so fresh. The views were spectacular There is not much to do apart from absorb the beautiful scenery around you. Quad biking, walking trails. Spa facilities But you can go down to the town if you wish The staff were so Accommodating, the waiters were brilliant and very helpful. They made you feel at home. All service came with a smile. We never felt rushed when we had any meal. The rooms were clean. The breakfast was always excellent. Only qualm was their restaurant food. This needs to be improved. This hotel hosted a certain type of customer group. That were not rude , rowdy, inappropriate. you never felt uncomfortable.

Terrible hotel, PLEASE STAY AWAY! We booked this hotel to celebrate our parent’s 30th anniversary and checked in on May 16 evening. Coming from the states, we are used to using air conditioning when it’s high 70 Fahrenheit. When we entered the room, it was hot. We called and requested for the ac to be turned on. I was told by the receptionist Narmina “other guests want the heater on, so we can’t turn on the ac.” I’m almost baffled that they care about other guests’ priorities and completely ignored my request. We are also paying guests and paid quite a bit for two rooms for two nights. She was rude and kept saying that other guests are a priority and ac cannot be turned on. When I explained that I quite literally cannot fall asleep, she just told me she’ll talk to maintenance and turn it on. An hour went by but it was still hot and no ac was turned on. When I called again and expressed I was upset, only then she turned it on and walked in our room to lie that the ac takes an hour to start cooling. I’ve stayed in alot of hotels and have ac at my own place, there is no ac that takes an hour to start working. I would have appreciated honesty and better treatment. She was extremely rude, declined to connect me to a manager, and kept saying “calm down, you don’t understand” instead of actually helping out. Please spend your dollars elsewhere, there are much better and more luxurious options where you will get treated like a paying hotel guest. Completely ruined our night!

Great place with amazing food and service. If you're looking for a spot to relax this is definitelly place for it. Rooms are nice and clean with beautiful forest to walk around. I'm definitelly recommending this place and I'd like to visit it again.

We would like to thank the entire team from your resort. We organised a family gathering in your resort at the end of December 2023. We stayed in one of your villas and in the hotel. We also arranged a lunch for 12 people which was beautifully prepared in your restaurant and served for us in the villa. My husband and I, as well as other family members, travel all over the world regularly, but we have never experienced such kindness from the staff. Our whole family agreed that your people literally made up for every possible disadvantage, even the lack of snow in December. A definitely justified price-service ratio. Thank you for an unforgettable 3 days and we wish you and your people a Happy and Successful New Year! See you soon, Adrian & Tanja Jones

The entire experience was more than what I could have asked for. The hotel was super clean and the staff were outstanding. Everyone at the check in desk, the spa, room attendants, restaurant and bar were all super kind and helpful. I really did not want to leave. They remembered my name, the coffee/drink I liked, nothing was too much trouble. The food was great (beef goulash was a winner)! You cannot help but fall into a state of relaxation the moment you arrive here. I cannot wait to return. A special applaud to Muhamed, Alen, Samina and Mersiha. They made my stay so very special. A true credit to the resort!