Hotels in der Nähe von Lookout Point at Kessler Park, Kansas City

Wenn wir unter der Kanone fahren, war alles, was gefragt wurde, ein Valet oder Selbstpark. Wir waren gezielt zum Parken im Untergrund und erhielten einen Parkplatz. Es wäre schön gewesen, dass wir gesagt haben, dass wir unsere Gepäck losladen können, bevor wir parkieren. Wir gingen in die Lobby, um einfach zu prüfen. Die Arbeitsstelle scheint, als ob er uns zu prüfen gereizt war. Die einzige Information, die wir bekommen hatten, war, wie wir in unser Zimmer kommen. Es war NICHT IN DER WIRTSCHAFTS-BLDG! Wir nahmen einen Aufzug in die Parkgarage, bis zur Lobby, nahmen einen weiteren Aufzug in den 2. Stock, durch einen Spaziergang in einen weiteren Aufzug bis zum 11. Stock in unser Zimmer. Das war Zimmer war ok. Nach dem Aufenthalt fahren wir aus der Parkgarage und zahlen die $24 pro CC für die Ausfahrt aus der Garage. Als ich meine CC überprüfte, war sicher, dass es eine Gebühr für eine weitere $24 pro Parkplatz vom Hotel gab. Es wäre schön gewesen, wenn die Desk-Person uns erzählte, wie man durch die Garage ohne unsere CC zu kommen. Armer Service für das, was nach einem 2-week Urlaub ”Schluck” sein sollte. Wir hatten bessere Aufenthalte in Hotels, die die Hälfte des, was dieses Hotel tut, gezahlt haben. Nicht beeindruckt!

Darrell (Schiffführer) war das Highlight des Aufenthalts. Er war sehr persönlich, energisch und machte unsere ganze Party sich willkommen. Das Front Desk Team konnte einige Anmerkungen über die Gastfreundschaft von Darrell nehmen. Das Hotel ist zentral gelegen, aber das Gebäude ist ein bisschen datiert.

We stayed here on January 5. The property itself was very nice—large rooms, comfortable beds, good breakfast. Our problem was dog-related. We checked in around 8 p.m. and went to our room to be immediately met with the consistent barking of a large dog in the adjacent room. We immediately called the desk and asked for another room. They didn’t have any other king rooms so the lady at the desk said she would come down and take a look. My husband waited for a few minutes then went up to the lobby when he didn’t see her. There was a steady stream of people checking in and the desk attendant was completely alone. My husband talked to her briefly and she called the room where the dog was, but of course, no one answered. She tried to move us to a room with 2 queens, but said she couldn’t register us to a different room because we had booked the room through AAA and the system wouldn’t allow her to make us keys. Eventually, she was able to call someone who told her just to take us to a room and let us in. To make things worse, the lady at the desk had a disability and walked with a walker. We felt terrible that she had to walk us to our room. We couldn’t believe there wasn’t a manager or security person who could have helped out. At some point during the night, they figured out how to make us keys and put them under our door. While my husband was in the lobby, another man came to the desk and said he needed another room because there was dog poop on the floor of his room. We’re okay with people travelling with their dogs, but this hotel obviously had some issues.

Es war schön, großartig Aussicht auf den Pool, nahe dem Essen und schnelle Reise! Empfehlen!

Gut, gut, gut, gut, gut, gut, gut, gut, gut, gut, gut, gut, gut, gut, gut, gut, gut, gut, Hotelparkplatz: Es gibt kostenlose Plätze Hotel-Typ: Besonders groß, ähnliche Verwaltungssuiten sind auch sehr raffiniert Rezeption: Die Einstellung ist sehr gut und freundlich

Großartig. Echt sauber und ruhig und das Bett war super komfortable. Das einzige, was da war war, war das heiße Wasser nicht funktioniert, aber das ist ok: extra frisch

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on

With all of the hotel choices near the Kansas City airport, I should have been able to make a better choice. We live in the KC metro area and were scheduled to fly out that morning, but after a number of delays our flight was canceled. We were booked on the same flight the following morning and decided to stay near the airport instead of going home since we'd used a car service to get to the airport and it just seemed like less hassle. We arrived at the hotel a little after noon and were told we couldn't check in until a room was cleaned. Given that checkout is at 11, I assumed that it wouldn't be all that long until a room was ready. I checked in with the gal at the front desk a couple of times and was told that she was waiting to hear from housekeeping. I asked if she couldn't initiate the contact and she indicated she'd do so, though never did. I even found the second floor cleaning crew who told me that all the rooms on the second floor were cleaned. Normal check-in is at 3 and a little before 3 I was called to the front desk to check-in. I honestly can't see a valid business reason to keep people waiting in the lobby until 3 if there's a room ready. Thankfully, not every hotel does that. There certainly wasn't anything in the lobby on which we could spend money, with the possible exception of a pop machine. This forced wait is the primary, but not the only reason, I'll ever stay at one of these properties again. Calling the room a ”suite” is laughable. It appeared to be pretty much an average size motel room. I guess what made it a ”suite” was a curtain in the middle of the room that could be pulled to divide the bed area from the rest of the room. The curtain only pulled about 75% across the width of the room, no it's not like there's any sense of privacy on either side. Also, for some reason that evades logic, the TV is on the end of the room with the bed, so it's not like someone could watch TV without disturbing someone who is sleeping. The pillows were very, very soft and not suitable for side-sleepers. The towel were very thin and the water pressure very low. There were other minor deficiencies that, while not critical, show a significant lack of attention to detail and a failure of supervision. My apologies for not having photos to share. Thanks for reading. If you've found this to be helpful, I'll appreciate a thumbs up below.