The Imperial Hotel and Convention Centre Kanpur

Hotel imperial was undergoing some repair work when we checked in around 2. 30 p. M, and the hammering was quite loud and very disturbing. It went on till 6 p. M, and we had to tolerate it somehow. But the food ordered was good and the service provided by each of the staff was very good so we did not react to the disturbance. The room was small and enclosed from all sides. The washroom was ok. Complimentary breakfast the next morning was very basic, and they could surely add on with more fruit options. Since the staff were very polite and quick on their services, we were happy to ignore the few deficiencies. Probably with all repair work, they could look at consistent quality services in all aspects. Goodluck.

The clearness and environment shown in the social media (mmt) is like a fake, very bad maintenance, no proper reception, no good skilled staff. Old rooms, mosquito and cockroch in the room. Very bad experience, not a value worth stay.

Prompt staff service and clean rooms. No toiletry in the washrooms though and also, location wise, it's right in the middle of an industrial area so finding cabs will be difficult. Half of the rooms do not have any windows.

New hotel in midst of dadanagar industrial area. Approach is like any industrial area. U rarely get uber cars etc. Its mostly auto. Room of lower category with windows better than premium room which now are without a single window. Menu is limited, food just ok. Toiletries only in premium room. Water finished for me early morning. So freshened myself in another just vacated room

Food and services are good however location is commercial. Room service is better compared with others. Hotel is neat and clean. Overall experience is good.

Poor hygiene, mosquitoes in room. Food was good.