Mountain Twilight & Snow Reflection - Private Hot Spring Villa (Kangding Yulin Flagship Store)

Terrible experience, borderline with a scam. Me and my wife booked the best available room (270° view) with private hot-spring pool into the room. We took the decision looking at the pictures published by the hotel and the description of 270° view on snow mountains: "Tangxia Ge 270° Snowy Mountain Luxury Private Hot Spring Room "Misty Hot Spring and Stunning Mountain View". I don't think we have to comment what we found, everyone can compare the pictures they publish and the reality. The view is obstructed by buildings and no privacy at all because people from other rooms can look inside your room so, while using hot-spring you have to close the curtains. About the hotel hot-spring public facilities everyone can judge the status as well. On top of this when we arrived in the afternoon the hot-spring pool in the room wasn't working (no water). The service said to wait 10 minutes, then at 22:30 they said can't fix the problem. We advised the service there wasn't toilet paper in the room too. Toilet paper never arrived. My wife is Chinese, so no one can claim there was language barrier. We booked two days, we left immediately the second day at 9:00 a.m. without taking breakfast. May 1st holiday ruined, the hotel refused to refund the money nor give compensation.

Incredible experience in the hotel. Extremely good service. We asked twice for the hot springs and they run it just for us both! The room was amazing and the breakfast was also good. I maybe missed a bit more fruit. Thank you very much!

雪山下的治癒祕境，康定旅居天花板！ 藏在康定山間的暮山映雪民宿，完全是理想中的避世之選！被青山環繞，推窗即見雪山雲海，清晨雲霧繚繞宛如仙境，全屋地暖+乳膠床墊，即便高原也能睡得安穩。房間帶私湯温泉，泡着暖湯看山景，疲憊瞬間消散，智能馬桶等設施盡顯貼心。工作人員熱情周到，還會主動提供氧氣瓶和景點攻略。早餐豐富可口，藏式氂牛湯鍋性價比超高，公區格桑花草坪、露營露台超適合拍照。無論情侶度假還是親子出遊都超適配，下次來川西必再住！

房間不錯，温泉很滑，服務不錯，早餐豐富，離雪山很近

這次出來旅遊選對酒店太關鍵了！這家温泉酒店從預訂到退房全程舒心，酒店有免費停車場，開車來也很方便，下午玩累了帶着小孩大人一起泡個温泉挺舒心，有洗衣房，帶娃出來衣服臟的很快，洗衣機+烘乾機免費使用，還提供洗衣液，早餐也不錯，長者小孩都愛吃，阿姨收盤子也很及時，桌面一直都乾乾淨淨的，衞生方面沒的，住的特別放心，必須給五星，下次還來

來川西旅遊玩了一個星期左右，沒想到這家酒店是住得最舒服的！位置在康定，沒有在臨街，遠離沿路來往車輛的喧囂，所以住着很安靜睡得也很好，位置又不會太偏，去木格措景區開車 40 分鐘就到。温泉池也收拾的乾乾淨淨的。房間裏的智能馬桶和乳膠床墊真的太實用了，旅行趕路的疲憊，能睡個好覺真的太重要了。來川西一定不要錯過這邊的氂牛肉火鍋必點，肉嫩得很，配着本地的辣椒麪，吃得渾身發熱，晚上再泡個温泉，完美，最後總的來説還不錯！老闆也很熱情，房間乾淨舒適，性價也很高，下次來川西還住這裏！

來康定玩，選擇湯池別院是我這次旅行最正確的決定！免費停車場，停車毫無壓力。酒店的環境特別好，周圍都是青山環繞。房間佈置得很有格調，智能馬桶、乳膠床墊等設施一應俱全。温泉真的是絕了，免費的不説，水質還特別好，是天然硫磺温泉。早餐種類豐富，能滿足不同人的口味。我家娃平時挑食，在這裏居然吃了滿滿一碗粥。總之，這次住宿體驗非常好，從環境到設施，從服務到美食，都讓人挑不出毛病，下次來康定肯定還住這兒，已經把酒店推薦給身邊所有要去川西的朋友了！

絕對不能住！！！無心思拍照總結三點： 1:衞生差，室內床單污漬，洗手枱水漬，物件上積灰，牆壁上都是臟的斑點，連走廊地毯都很臟，早餐大廳更是慘不忍睹的凌亂。 2:房間温度高達28，熱瘋，關鍵設計很差，非常不合理的設計，窗户很小很悶，整個房間悶熱不透風，很糟糕的一夜，幾次都到走廊去吹風，服務員還沒得到客人回覆就凌晨12點來敲門，沒睡好的清晨去早餐廳更是無語，幾乎都是預製菜，並且是密封環境用餐，悶熱，加上這價格這樣的早餐太可怕了。 3:毫無服務意識，工作服也沒穿，晚上去登記時候前台還有人坐着耍手機，整個狀態主打懶洋洋，前台裝修更是像個招待所破茶樓，其他暮山映雪連鎖我也住過，這價格匹配這樣的服務和品質太不值得了！