Mountain Twilight & Snow Reflection - Private Hot Spring Villa (Kangding Yulin Flagship Store)

Terrible experience, borderline with a scam. Me and my wife booked the best available room (270° view) with private hot-spring pool into the room. We took the decision looking at the pictures published by the hotel and the description of 270° view on snow mountains: "Tangxia Ge 270° Snowy Mountain Luxury Private Hot Spring Room "Misty Hot Spring and Stunning Mountain View". I don't think we have to comment what we found, everyone can compare the pictures they publish and the reality. The view is obstructed by buildings and no privacy at all because people from other rooms can look inside your room so, while using hot-spring you have to close the curtains. About the hotel hot-spring public facilities everyone can judge the status as well. On top of this when we arrived in the afternoon the hot-spring pool in the room wasn't working (no water). The service said to wait 10 minutes, then at 22:30 they said can't fix the problem. We advised the service there wasn't toilet paper in the room too. Toilet paper never arrived. My wife is Chinese, so no one can claim there was language barrier. We booked two days, we left immediately the second day at 9:00 a.m. without taking breakfast. May 1st holiday ruined, the hotel refused to refund the money nor give compensation.

Incredible experience in the hotel. Extremely good service. We asked twice for the hot springs and they run it just for us both! The room was amazing and the breakfast was also good. I maybe missed a bit more fruit. Thank you very much!

來康定玩，選擇湯池別院是我這次旅行最正確的決定！免費停車場，停車毫無壓力。酒店的環境特別好，周圍都是青山環繞。房間佈置得很有格調，智能馬桶、乳膠床墊等設施一應俱全。温泉真的是絕了，免費的不説，水質還特別好，是天然硫磺温泉。早餐種類豐富，能滿足不同人的口味。我家娃平時挑食，在這裏居然吃了滿滿一碗粥。總之，這次住宿體驗非常好，從環境到設施，從服務到美食，都讓人挑不出毛病，下次來康定肯定還住這兒，已經把酒店推薦給身邊所有要去川西的朋友了！

絕對不能住！！！無心思拍照總結三點： 1:衞生差，室內床單污漬，洗手枱水漬，物件上積灰，牆壁上都是臟的斑點，連走廊地毯都很臟，早餐大廳更是慘不忍睹的凌亂。 2:房間温度高達28，熱瘋，關鍵設計很差，非常不合理的設計，窗户很小很悶，整個房間悶熱不透風，很糟糕的一夜，幾次都到走廊去吹風，服務員還沒得到客人回覆就凌晨12點來敲門，沒睡好的清晨去早餐廳更是無語，幾乎都是預製菜，並且是密封環境用餐，悶熱，加上這價格這樣的早餐太可怕了。 3:毫無服務意識，工作服也沒穿，晚上去登記時候前台還有人坐着耍手機，整個狀態主打懶洋洋，前台裝修更是像個招待所破茶樓，其他暮山映雪連鎖我也住過，這價格匹配這樣的服務和品質太不值得了！

藏在山裡的神仙酒店，風景如畫！被羣山環繞，清晨雲霧繚繞宛如仙境。房間落地窗正對森林，空氣清新到醉氧!酒店設計融合自然風格，木質調很温馨 工作人員熱情，早餐的品類也很多！前台服務非常熱情周到，讓我感受到了家的温暖。房間寬敞明亮，佈局合理，住起來非常舒適。

定的他們店裡最大最貴的房型，除了房間大點。説實話不值這個價，首先床單上有污點，淋浴房還漏水，牀頭櫃附近灰塵重，感覺很久沒有清理了。酒店服務還可以，但是住宿肯定乾淨衞生是最重要的。下次不會選擇這種酒店了，花了星級酒店的錢，沒有對應服務。