Galaxy City Hotel

We had a family room which was very spacious. It could do with a little updating but given the price I could not complain! It was clean and we were provided with water and coffee/tea making facilities. The staff is exceptionally helpful. They gave us lots of information and made phone calls for us. On the last day we were a bit panicky because we could not book a taxi via the app but two staff members helped us and kept calling the driver to make sure he was coming (we had a train to catch). The staff could not have been more helpful and we would go back again!

Stayed during a tour of Sri Lanka. A lovely Hotel near to local attractions. Fantastic large clean rooms with shower and bath and air conditioning. The best breakfast in Kandy too. Also a modern lift. Would definitely stay here again. Staff are all polite and friendly. I have no hesitation recommending this hotel. Good views too. The owners should be proud.

The hotel was better than I expected. I liked the bathroom and it’s cleanliness. The continental breakfast they provided was excellent and fruits added a good taste and nourishment to it. It would have been great If Ala-Carte was there to order for the dinner in-house. Thank you for your service.

С первого взгляда номера хорошие по меркам Шри-Ланки, но после заселения обнаруживаются неприятные вещи. Повсюду на полу были чёрные волосы, а когда мы отодвинули одеяло, то волосы были и в кровати, а белье пахло несвежестью. То есть они просто не меняют белье. Заставила сотрудника с ресепшн (кстати, вообще не говорит по-английский) менять белье на двух кроватях. Мы заехали поздно, на одну ночь, поэтому не стали съезжать, но впечатление о Шри-Ланке было подпорчено благодаря таким безответственным отельерам, которые позволяют себе такое.