Asfiya Sea View Hotel

Dreadful, this hotel has gone downhill and therefore is hugely overpriced. The good points the view and location are great. The bad.. customer service non-existent. Given the hotel is 95% English the staff on reception can’t even say good morning. We couldn’t even get a printed bill on check out. Mouldy rusty loo roll holder, peeling paint, pool decking so badly damaged they had covered it in ply wood which was warping as getting wet. Will not return what a shame.

Firstly the positives, the pool bar staff, breakfast staff and cleaning staff all excellent..no complaints. Pool area was great and as there was hardly anyone in the hotel there was ample sunbeds and the pool was very nearly unused so whole pool to ourselves. We came to this hotel in 2019 and thoroughly enjoyed our stay then and returned here this year based on our previous visit. Sadly this proved to have been a mistake. On arrival our room wasn't ready and still had staff preparing the outside patio area. Once in room the safe didn't work and the patio door wouldn't lock. Called reception and a member of staff arrived and was unable to fix either problem which meant we couldn't leave our room to go out for a meal. Eventually a man with a drill turned up and fixed the patio door (now from a 3 lock door to a single lock ..but it locked I guess !! and then replaced all the batteries in the safe and hey presto that worked as well. At breakfast following morning was surprised at the lack of choice on offer...hot dishes on offer were mushrooms and baked beans plus the usual cold meats and fruit. Omelettes were on offer but that was it. Got talking to another couple who when they arrived the hotel informed them they hadn't got their booking and so were offered a different room to the one they booked. The hotel was imo, needing a touch of tlc with a lick of paint and broken sunbeds/parasols needing repaired. Unfortunately the reception staff couldn't speak a word of English so when there was a Turkish domestic happening at 4.00am outside on a balcony and I phoned to complain of the racket that was going on (1 hour and counting) no one could understand my complaint. Similarly when I queried the drinks bill at the end of the holiday the poor lad on reception hadn't a clue what I was on about which led to a heated debate !!. If you do go to this hotel and buy drinks/meals in the hotel be careful and keep track of what you order as they don't ask for a signature on purchasing so its up to you to know what you bought. There are no evening meals on offer these days either which is a shame as the food in 2019 was really lovely. In summary the hotel in 2019 was probably worthy of its 4 Star rating but this year definitely not...2-3 star at best. Doubt we'll return to this hotel in its current condition sadly.

Having read the previous reviews we were nervous but there was no need to be. What a great little hotel, we had a swim up room and it was just perfect. The room was exactly what you need and had plenty of storage, the pool and faciiites were clean and they had new sunbeds. Location wise you are a 10 minute walk from town and the harbour. So not much to not love

Our biggest complaint is that the hotel is very poor value for money. We were paying four star prices for three star accommodation. The whole place is in need of repair and maintenance. The sunbeds were literally falling to pieces, the mattresses on the sun beds had holes in them, most of the sun umbrellas were tatty. Whilst we were there a step on the ladder into the pool came away. We raised several complaints about the lack of hot water. For the first week we were there we could not have a hot shower when we wanted. After complaining to reception several times we even tried sending an email to the manager but still got no response. We were told that the manager had tried to contact us but obviously not very hard, as we were in the hotel most of the day in question. One evening there was no hot water in the whole hotel. Again there was no response by way of an explanation or apology from the management. The swimming pool was very disappointing, one pool wall was covered in coarse pebble dash which you had to be aware of at all times, it was also not very deep for swimming in. We are definitely at a loss to understand the good reviews other guests give this hotel in view of the amount of refurbishment required to bring it up to a reasonable standard and to justify the rates charged. The hotel has great potential being in an ideal location, with wonderful views, spacious rooms and lovely staff.

We have stayed at this hotel many times since it opened but think our most recent visit will be our last. We had a pool room but there was a lack of attention to the decking area with loose boards, raised nails and the sun beds were decidedly rickety. The bathroom had a lot of black mould and the room cleaning standards were poor. The breakfast offering was disappointing in comparison to previous years. We also noticed guests ordering fresh orange and speciality coffee but this was not publicised or communicated. Lunch and dinner service was generally good but some wines advertised weren’t avaialable as advertised. Reception had turned into a cat haven which was off putting although reception staff were friendly. This hotel needs some TLC and urgent investment.

Very much enjoyed our stay here on our first visit to Kalkan. Met many couples who have visited the area on multiple occasions, and can see why they come back time after time. Such a beautiful location with a lovely ambiance. The hotel staff were attentive, but not "in your face" and helpful whenever needed. Lovely pool and sunbeds, rooms clean an tidy and decent size, proximity to town and harbour very comfortable. Will certainly be re-visiting Kalkan, and would be more than happy to stay at the Asifya Sea View again.